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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Competitive Intelligence team is seeking a curious self-starter to fill the role of Manager/Senior Manager on our scale team.

This person will be aligned with the Small and Medium Business organization and will identify and provide competitive insights that help drive the strategy and success of the Sales teams through competitive deal support, programs, and initiatives.

The ideal candidate will easily toggle between research, insights, deal support, and program execution. This individual takes pride in helping Salesforce win in a highly competitive market. This position requires strong written and verbal communication skills, excellent organizational abilities, and the capability to manage deliverables across cross-functional teams and multiple time zones.

Key qualities for success in this role include: identifying and understanding the competitive landscape of Sales teams, developing strong stakeholder relationships with Organizational Unit leadership, managing complex business processes, demonstrating analytical problem-solving and troubleshooting skills, showing technological aptitude, and bringing entrepreneurial drive, results orientation, and a strong work ethic to a fast-paced environment.

Responsibilities

Think strategically to provide advice to senior sales leadership.
Identify gaps, recommend actions to sales leaders, define plans, and drive execution.
Act as the first point of contact for competitive sales topics for the OU, engaging and collaborating with other supporting functions to improve win rates.
Define and execute competitive programs for LATAM.
Provide proactive and reactive deal support to Sales teams in specific competitive opportunities within LATAM.
Identify, develop, and deliver enablement to equip Sales representatives with competitive strategies to win.
Stay tuned to market signals (competitive messaging, trends, etc.) to identify opportunities to engage.

Required Skills

Pre-sales experience in LATAM as a Solutions Engineer ,Technical Architect or Enterprise Architect.
Fluent in English and Spanish.
Strong communication and presentation skills.
Demonstrated leadership, networking, relationship-building, and influencing skills.
Ability to work both independently and collaboratively in a team setting.
High sense of urgency in responding to critical business questions.
Curious, analytical, innovative, and creative — with the execution skills to make it happen
5+ years of technical experience as a Solutions Engineer, Enterprise Architect, Technical Architect, Product Manager, or Engineer.
Internal understanding of Salesforce’s current data, reporting, governance tools, and sales processes is highly preferable.
Experience working with sales teams across multiple locations is desirable.
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Manager, Competitive Intelligence

Job Description