Head of Association Sales

The Convention Centre Dublin (The CCD) was developed to provide a world-class conference venue in the heart of Ireland’s capital city, an ideal location to entice the international business tourism market.

Since The CCD opened in September 2010, we have hosted over 2,300 events and welcomed over 1.5 million visitors and delegates. To date, The CCD holds 67 awards and a number of internationally recognised accreditations and certifications. The business continues to position Ireland on the world stage for international conferences, congresses and events.

Working at The CCD offers you the opportunity to make a difference and play a part in encouraging business tourism to Dublin and Ireland. The CCD provides employees with the opportunity to engage with a diverse range of clients, service partners and colleagues who are at the top of their game. The CCD is a place where you can learn and improve your skills in your area of expertise.

The CCD is synonymous with the Dublin cityscape and working in this iconic building offers an exciting and interesting work life. The CCD recognises the importance of balance and encourages a positive work/life balance among all its employees, including flexible working hours, working from home, a wellbeing programme and a supportive leadership structure.

As part of our exciting growth journey, we are seeking a dynamic and experienced Head of Association Sales to join our team. This Head of Department-level role is pivotal in driving the performance of the Association Sales Team, building a strong and qualified sales pipeline, and delivering both individual and team revenue targets. Working in close partnership with the Head of Corporate Sales, the successful candidate will also deputise for the Sales Director when required, contributing to strategic direction and departmental leadership.

Benefits

At The CCD, we recruit the best and in return, we offer an excellent benefits package. This includes:

A competitive salary
A flexible working environment, in a city centre location
Corporate Pension Scheme, with Employer Contribution
Comprehensive Health Insurance
23 days annual leave, with additional days rewarded based on length of service up to a maximum of 27 days
On site staff restaurant
Bike to Work Scheme, with Employer Contribution
Paid Maternity Leave (26 weeks) and Paternity Leave (2 weeks)
Workplace wellbeing programme
Training and development opportunities
Employee Assistance Programme (EAP)

All benefits are provided at the discretion of The CCD and can be amended or withdrawn if/when it is deemed necessary to do so.

Key Objective

Lead the CCD Association sales team in the day-to-day delivery of sales performance, driving the achievement of rental and ancillary revenue targets set by the Sales Director. Build and maintain strong client relationships to meet individual and team sales goals, while identifying and developing new business opportunities in line with the company’s strategic objectives.

Key Responsibilities:

Lead the day-to-day operations of the Association Sales Team, ensuring achievement of rental and ancillary revenue targets.
Support the Sales Director in strategic planning, budgeting, recruitment, and identifying new market opportunities.
Build, manage, and grow strong client and partner relationships locally and internationally to drive long-term business.
Prepare compelling sales presentations and proposals that clearly communicate The CCD’s value proposition.
Manage the full client lifecycle—from acquisition through to post-event follow-up—ensuring high levels of satisfaction and long-term growth.
Negotiate contracts and ensure all sales documentation is completed accurately and on time.
Plan and execute individual sales activities to meet individual and team KPIs and revenue goals.
Mentor, coach, and manage team members to support their development and ensure delivery against agreed KPIs.
Ensure effective use of Momentus for diary management, yield optimisation, and reporting.
Collaborate cross-functionally to deliver seamless event solutions and drive profitable growth.
Develop and deliver regular business reports and insights to senior leadership.
Ensure full compliance with The CCD’s Standard Operating Procedures (SOPs), policies, and quality standards.
Undertake additional duties or projects as reasonably requested by the Sales Director.

Person Specification

Proven experience in an Association market, client-focused sales role.
Demonstrated leadership and line management experience, including coaching and mentoring a sales team to achieve key performance indicators (KPIs).
A data driven mindset, with the ability to harness insight to inform decisions
Strong proficiency across all stages of the sales process, with a proven track record of exceeding sales targets.
Innovative and creative approach to sales generation.
Excellent negotiation and influencing skills.
Self-motivated with a proactive and results-driven approach.
Committed to delivering exceptional customer service.
Outstanding interindividual and relationship-building skills.
A collaborative team player with the ability to contribute fully and actively support colleagues.

Core Competencies required:

Coaching and Development
Leadership and Performance Management
Client and Stakeholder Relationship Building
Presentation and Communication Skills
People and Team Management
Commercial Awareness
Results Orientation

Please answer the following questions:

Q1 With the above criteria in mind, please indicate your experiences that are relevant to this role.

Q2 What are your salary expectations and notice period?

Q3 Are you eligible to work in Ireland?

I understand by giving this individual information to The CCD, that I am consenting to The CCD holding and processing this data for the purposes for which it was collected and in accordance with The CCD’s Data Privacy Policy

Head of Association Sales

Benefits

Job Description