Title of Job: Clinical Site Manager

Grade: Clinical Nurse Manager III

Reports to: Director of Nursing, Assistant Director of Nursing

Key Reports: CNM II’s, CNM I’s, Clinical Facilitators, CNSp’s, Staff Nurses, Health Care Assistants, Patient Assistants

Type of Contract: Permanent - Full Time

Purpose of the Role:

This is a leadership role that is vital in supporting the Nursing management of Bon Secours Hospital Dublin. The post holder will enable enhanced expert clinical leadership and support to the Nursing Team to ensure a safe delivery of a safe, efficient and effective quality service. The CNM III plays a key role in providing clinical and professional leadership and supporting and promoting Nursing values. The CNM III will support our team to ensure the achievement and operationalisation of service initiatives and the strategic goals of nursing and the organisation.

In accordance with the mission and values of the Bon Secours Hospital Dublin, the principles of quality and patient safety, and person-centredness, underpin the core function of this role.

Key Duties and Responsibilities:

Provide leadership and management in the maintenance and development of a high-quality nursing care provision
Assist and direct Nursing Services ensuring that a high standard of patient care is maintained on all Wards and Nursing Departments
Support and encourage staff in the implementation of hospital procedures and policies
Participate in the formulation and review of specific policies, procedures and protocols in collaboration with the appropriate stakeholders
Monitor patient and service activity and the delivery of agreed levels of service
Support staff learning within the clinical areas
Maintain contact with acutely ill/deteriorating patients throughout the hospital and provide clinical expertise to ward staff
Attend clinical emergencies throughout the hospital and follow up with appropriate guidance and support
Manage and promote safe delivery of expanded nurse role e.g. shared tasks in the Out-of-Hours period
Liaise with the Nurse Practice Development Unit to ensure delivery of evidence based care
Understand and co-ordinate patient flow activity in line with best practice and set key performance indicators (KPIs) in conjunction with the ADON/Director of Nursing to monitor the effectiveness of the role. Develop reports and utilise data to inform decisions
Support the development of a culture of continuous quality improvement
Ensure clinical emergencies are managed and communicated/escalated to the relevant manager at the appropriate time
Manage any issues which interfere with clinical standards of care and communicate/escalate to relevant Managers
Lead and contribute effectively to the change process within Bon Secours Hospital, Dublin
Promote appropriate handling of complaints as they arise. Investigate and review systems and processes and monitor the necessary action taken to resolve any underlying problems, including education arising as a result of a complaint
Participates in the development of the annual nursing department services plan, advocating for Out-of-Hours requirements
Ensure compliance with regulatory standards and adherence to legislative requirements
Promote and support the delivery of quality improvement plans and other components of internal and external quality assurance programmes
Ensure compliance with regulatory standards and adherence to legislative requirements
Participation on committees as required including Quality, JCI, JAG and HIQA committees. To lead and participate in internal and external audits and accreditation processes such as JAG, JCI and HIQA.

Clinical/Professional Practice

Manage out of hours patient queries and liaise with appropriate services to ensure continuity of care
Ensure that the requirements for the Nursing and Midwifery Board of Ireland (NMBI) for the Practice of Professional Nursing/Midwifery are met and upheld at all times
Support the Mission, Vision and Philosophy of Bon Secours Hospital, Dublin within Nursing

Participate, co-operate and take the lead in quality initiatives against which clinical/non clinical practice can be measured and continuously evaluated
Lead and/or participate in audits, e.g. Quality Care Metrics, Environmental Hygiene Audits, Hand Hygiene Compliance, HCAI Audit, ensuring time bound action plans are put in place to address non-compliances and deliver improvement
Use data to inform decisions
Assist in identifying specific areas in which improvements can be made and work to continuously improve standards of care delivered
Work with the CNM IIs and Nursing Teams to ensure that standards of patient care are managed in accordance with best practice
Develop and maintain expertise and competence in a range of therapeutic interventions, procedures and pathways including, but not limited to, non-invasive ventilation and associated pathways, ACLS, FAST Protocol, Critical Care, Transport and other inter-hospital transfer protocols
Manage out-of-hours admissions/discharges and bed allocations, as required
Be aware and respond appropriately to staffing and skill mix levels in all clinical areas
Liaise with the ADONs/ADON Out-of-Hours and Director of Nursing, as appropriate should concerns arise with regard to staffing or skill mix
Maintain a high level of staff morale, promoting good communications, team spirit and job satisfaction among nursing staff and other members of the Out-of-Hours team
Advise staff on opportunities for professional development programmes and ensure continual ongoing professional education in line with service needs
Attend and actively participate in CNM/Head of Department meetings
Deputise and act up for ADONs, as required
Manage staff attendance in line with policy ensuring a system is in place for regularly monitoring and reviewing absenteeism
Monitor standards of care across all clinical areas in the Out-of-Hours period and put systems in place where the standards are not being met
Participate in measuring and monitoring nursing metrics and associated action plans within clinical areas
Monitor and evaluate outcomes of service and contribute to the development and implementation of best practice and to improvement plans and strategies within the service
Encourage a culture of continuous improvement in the achievement of the highest possible standards of care
Participate in appropriate clinical audit in the Out-of-Hours period as directed by the Director of Nursing
Ensure that the Out-of-Hours service has an effective process for risk assessment and risk management in respect of identification and managing risks
Maintain and promote the Bon Secours Hospital standards for infection prevention and control in the Out-of-Hours period
Be responsible for ensuring that adverse incidents involving nursing care are reported and investigated promptly, respecting confidentiality taking preventative action where necessary to ensure that procedures are adhered to and fully implemented
Ensure serious reportable events are managed as per BSD guidelines

Clinical Governance

Be familiar with the organisational governance structure and the Nursing Governance Structure within BSD
Ensure compliance with the quality and risk safety framework programme
Maintain a feedback mechanism with the risk advisors and report to the ADON, as appropriate
Ensure adherence to hospital policies in relation to the care and safety of any equipment supplied for the fulfilment of duty. Ensure advice of relevant stakeholders is sought as part of the procurement process

Professional Leadership

Ensure that the requirements and code of professional conduct of NMBI for the practice of professional nursing are met and upheld
Demonstrate visibility, innovation and flexibility in nursing practice
Provide leadership in clinical practice and act as a resource and role model
Demonstrate resilience and composure
Demonstrate openness to change

Self-Development

Have a creative outlook enabling progress to be made towards the ultimate objective of reaching standards of excellence in the provision of the service
Read current literature and recent nursing research, attend seminars and be aware of any new developments in nursing practice and in current and future trends
Attend and participate in staff development programmes

ESSENTIAL QUALIFICATIONS

Registered General Nurse with the Nursing and Midwifery Board of Ireland (NMBI), or eligible to register with NMBI

ESSENTIAL EXPERIENCE

7 years post registration experience of nursing, with 5 of the 7 years in an Acute Care setting,
A minimum of 2 years experience at Clinical Nurse Manager II or equivalent level
ACLS training complete or be willing to undertake within a designated timeframe.
Evidence of continuous professional development
Preceptorship Course & Supervision of staff and students

DESIRABLE EXPERIENCE

MSc Nursing
Management Course

ESSENTIAL COMPETENCIES

MSc Nursing
Management Course

DESIRABLE COMPETENCIES

Experience in conducting clinical audits

OTHER FACTORS ESSENTIAL TO THE ROLE

Commitment to the overall aims of Bon Secours Missions, Vision and Values
A flexible, positive attitude to performing a wide range of duties to meet the needs of the service

CLOSING DATE FOR RECEIPT OF APPLICATIONS 6TH NOVEMBER 2025

Bon Secours Health System is an equal opportunities employer. Our values of Human Dignity, Compassion, Stewardship, Service and Integrity guide everything we do. We are committed to fostering an inclusive and supportive workplace where all employees have the opportunity to thrive. We welcome applications from individuals of all backgrounds, abilities and perspectives, and provide reasonable accommodations throughout the recruitment process. If you require any assistance, please contact recruitmentdublin@bonsecours.ie

Clinical Site Manager CNM3

Job Description