Join our Infrastructure Installation team and play a key role in building and maintaining the networks that power our global operations. You'll work on large-scale data center projects, collaborating with internal teams and external partners to ensure seamless installation and deployment of next-generation infrastructure across multiple locations.

Key job responsibilities
- Manage installation workflows and priorities using ticketing systems while coordinating with internal teams and external vendors to address project needs
- Troubleshoot networking, routing, and connectivity issues, including network device configuration and application interactions
- Diagnose and resolve cabling infrastructure connectivity problems, including patch panel and patch cord issues
- Assess power and cooling requirements and oversee hardware racking and stacking for new equipment deployments
- Document infrastructure configurations and maintain detailed records of installation activities and system specifications

A day in the life
As an Infrastructure Installation Technician, you'll be at the center of our data center expansion efforts. Your day might include coordinating rack installation activities, troubleshooting network connectivity issues, and working with vendors to resolve infrastructure challenges. You'll manage your priorities through our ticketing system while staying connected with colleagues across different locations. Whether you're configuring new hardware, assessing power and cooling requirements, or documenting cabling infrastructure, you'll see the direct impact of your work on our operational capacity. You'll also have opportunities to participate in hardware migrations and rollouts, gaining exposure to our evolving infrastructure landscape.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Basic Qualifications: - High school or equivalent diploma
- Experience with computer hardware troubleshooting and repair
- Experience in networking
- Knowledge of TCP/IP networks Preferred Qualifications: - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Knowledge of server hardware and components

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Data Center Infrastructure Installation Technician, DCC Communities

Benefits

Job Description