At Nucleo, we are a purpose-driven advisory and technology consulting firm specialising in Enterprise Solutions and Data & AI. We partner with ambitious organisations to deliver transformative projects that create measurable, long-lasting value.

Collaboration is at the core of everything we do—both with our clients and within our teams. With over 60 in-house experts, we deliver bespoke, end-to-end solutions across ERP, CRM, asset management systems, automation, and advanced analytics. The result: seamless implementation, clear stakeholder alignment, and lasting business impact.

We are seeking a highly motivated Salesforce CRM & Marketing Cloud Consultant to join our growing team. This role will be responsible for supporting and enhancing our Salesforce ecosystem, with a particular focus on Sales Cloud and Marketing Cloud capabilities.

The successful candidate will work closely with business stakeholders, sales teams, marketing teams, and technical resources to improve customer engagement, streamline business processes, and drive adoption of Salesforce solutions.

This is an excellent opportunity for someone who enjoys combining business process thinking with hands-on Salesforce administration and marketing automation capabilities.

Key Responsibilities:

Salesforce Sales Cloud

Support, configure, and enhance Salesforce Sales Cloud functionality
Gather business requirements and translate them into scalable Salesforce solutions
Configure objects, fields, page layouts, flows, validation rules, and automation
Support pipeline management, opportunity management, forecasting, and reporting
Build and maintain dashboards and reports to provide business insights
Ensure data quality and maintain CRM best practices
Provide user support, training, and adoption guidance

Marketing Cloud

Build, execute, and optimize email marketing campaigns and customer journeys
Create and manage customer segmentation and audience targeting
Develop and maintain customer journeys and automation processes
Support lead nurturing and campaign lifecycle activities
Monitor campaign performance and provide recommendations for improvement
Support integration between Marketing Cloud and Sales Cloud

Collaboration & Continuous Improvement

Work with internal stakeholders to identify process improvements
Participate in workshops and requirement gathering sessions
Document solutions and maintain platform governance standards
Stay informed on Salesforce platform enhancements and industry best practices

Required Skills & Experience

Essential

2–5 years experience working with Salesforce platforms
Certified Salesforce Sales Cloud Consultant certification
Certified Salesforce Marketing Cloud certification
Hands-on experience configuring Salesforce Sales Cloud
Experience building and managing Marketing Cloud campaigns and journeys
Experience with reports, dashboards, workflows, and automation tools
Strong understanding of CRM and customer lifecycle processes
Excellent communication and stakeholder management skills
Strong analytical and problem-solving capabilities

Desirable

Experience with Salesforce Flow
Experience integrating Salesforce with external systems
Experience with Marketing Cloud Journey Builder and Automation Studio
Experience with Data Extensions and SQL basics
Knowledge of lead management and campaign attribution
Experience in manufacturing, utilities, construction, or enterprise environments
Additional Salesforce certifications

Personal Attributes

We are looking for someone who:
Has a proactive and solution-oriented mindset
Can translate business requirements into practical solutions
Is comfortable working with both technical and non-technical teams
Has strong organisational skills and attention to detail
Takes ownership and works independently
Enjoys learning and developing new skills

What We Offer

Competitive salary & benefits
Hybrid working model
Career progression opportunities
Exposure to enterprise-scale Salesforce solutions
Ongoing training and certification support
Collaborative and supportive team environment

Salesforce CRM & Marketing Cloud Consultant

Benefits

Job Description