Company Description

Work With The Best

We pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.

Sheen Falls Lodge is an 2 Michelin Keys Hotel and part of Relais & Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.

If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch.

Job Description

An exciting opportunity has arisen for an experienced Restaurant Manager to join the team at The Falls Restaurant, Sheen Falls Lodge.

Scope and General Purpose of Job:

To proactively manage all aspects of the guest experience in the Falls Restaurant and the private dining rooms in the Hotel.
To foster a culture of knowledge and a passion for good food and wine amongst all associates in the department and a desire by all members to share knowledge and a love of food and wine.
To manage the department to the highest operating and hygiene standards while achieving the agreed elements of the financial budget for The Falls, Private dining rooms including WPCC dining and Room Service.
The role also has responsibility for breakfast, lounge dining and afternoon tea.
Overseeing service staff and supervisors on the floor during service periods and overseeing room service, private dining rooms and WPCC for functions meeting food and T/C breaks.
The role needs to have a team approach and be very customer and people focused.

The role focuses on supporting the day-to-day activities in food & beverage outlets, the Falls, room service, the lounge and private dining rooms. This role is accountable for the service standards and hygiene standards and the total food and wine sales budget in the hotel. You are responsible for the initial staff induction to the department and the ongoing training and development of all associates within the department. You are responsible for the stock within the department and the stocktaking of all departmental stock, maintenance and purchasing of crockery and cutlery and table linen and equipment, maintenance of equipment within the department.

Leadership is crucial in this role, and it is important to examine and manage the raising of all standards carefully. Setting a solid foundation for improvement in all areas of our offerings is essential and should be approached with great care and attention.

Responsible For: All Restaurant, food service and room service personnel

Areas of Responsibility: Falls Restaurant all services, breakfast, lunches should one take place, dinner, room service, lounge dining, private dining rooms and WPCC dining,

Candidate profile:

The ideal candidate will have the following experience in a similar role:

3+ years experience in a similar role
3-5 years fine dining managerial experience
Proven experience in leading a F&B team
Excellent It Skills including a proficient user of MS Office and excel.
Exceptional attention to detail, organisational, negotiation and communication skills are a must including fluent spoken and written English.

All applications must demonstrate previous experience in a similar role in a busy food and beverage environment and proven ability.

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

Additional Information

The place

Sheen Falls Lodge is a member of Relais & Chateaux and since opening in 1991 has received many prestigious Awards and Accolades. We are looking for an individual that will help us not only maintain our standard but improve upon it.

Department: Food & Beverages