Location: Preferred location is Dublin, Ireland however can also be based within the E.U.

Role Summary

The Regional L&D Director for Europe and Middle East (EME) plays a pivotal dual role within the International Commercial Center of Excellence (COE). This position provides both regional leadership for commercial Learning & Development across EME and leadership for programmes i.e. Marketing Excellence L&D initiatives across the wider international markets.

As Regional L&D Director for EME, the role partners closely with commercial leaders across Europe and the Middle East to identify capability needs and deliver high-impact learning solutions & commercial excellence. Through strategic partnership, coaching, and program execution, the Director enables the upskilling of our commercial teams (sales, marketing, technical) to drive sustainable business growth, leveraging global learning programs for consistency as much as possible.

Concurrently, as the International Lead for Marketing Excellence L&D, the Director shapes and drives the international learning agenda for marketing capability building, designing, deploying, and continuously enhancing programs that advance omnichannel engagement, customer-centric marketing, brand execution, digital fluency, and insight-led planning across diverse international markets.

The successful candidate brings deep expertise in Learning & Development leadership, a strong understanding of marketing and sales environments, and proven experience developing and embedding large-scale capability programs. A skilled collaborator and influencer, this individual partners confidently with senior regional and global stakeholders to ensure that learning initiatives are business-relevant, future-focused, and fully embedded into both commercial and marketing strategies.

Role Responsibilities

L&D Director EME
Team Management & Development

Lead, coach, and empower a high-performing team of L&D managers across a multi-country region, ensuring they are equipped to support marketing transformation, brand capability development, and commercial learning priorities at scale.
Cultivate a culture of continuous learning, agility, and innovation, fostering cross-market collaboration and the development of modern learning practices that accelerate marketing execution and strategic alignment.
Drive succession planning and future-focused capability building within the L&D team, ensuring a strong bench of talent with the skills and mindset needed to support evolving marketing strategies and digital advancement.

Commercial Capability Strategy and Execution

Partner with regional leadership to drive an L&D program based on COE Category strategies and aligned with regional objectives.
Localize and tailor global learning initiatives to reflect market maturity, customer dynamics, and execution realities across the region.
Foster strong collaboration across markets, functions, and business units, acting as a connector between L&D and Commercial teams to ensure learning strategies are co-owned, embedded, and scalable.
Continuously review and refine operational processes, governance, and standards to ensure agile, compliant, and impactful delivery of marketing capability programs across a diverse and dynamic regional landscape.
Support commercial-related change initiatives by equipping teams to adopt new omnichannel strategies, platforms, and customer engagement processes—minimizing disruption and maximizing adoption.

Performance Measurement, Optimization, and Marketing Impact

Use learning analytics and commercial metrics to optimize programs and demonstrate measurable business impact
Ensure reporting transparency and governance in line with international standards, while adapting measurement frameworks to reflect local marketing maturity and execution models.

Stakeholder Engagement and Collaboration

Build strong partnerships with regional president and regional leadership team, and in-market commercial teams to embed learning into commercial performance agendas.
Represent EME needs and feedback in global L&D forums.

International Lead – L&D, Marketing Excellence

Marketing Capability Development

Lead the design, deployment, and continuous enhancement of marketing capability program, ensuring tight alignment with Zoetis’ international Marketing Excellence strategy.
Develop scalable, future-ready learning solutions & experiences that build omnichannel engagement, brand strategy execution, digital marketing fluency, customer journey design, and insight-led planning skills.
Co-create with International/Global Marketing functions and COE to ensure relevance and adoption across markets.
Build strong alignment and credibility with senior marketing stakeholders, acting as a trusted advisor and capability partner who can translate strategic intent into impactful learning programs that accelerate execution.

Program Ownership and Deployment

Lead the design and rollout of impactful, marketing-centric learning experiences—including workshops, digital modules, playbooks, and toolkits—that build critical capabilities such as omnichannel engagement, customer journey design, digital fluency, and insight-led execution.
Oversee the end-to-end lifecycle of global marketing learning programs — from needs analysis and design to piloting, rollout, certification, and optimization.
Support new product launches and marketing transformations through targeted capability-building initiatives.
Ensure programs are internationally consistent yet adaptable to local and regional marketing realities

Global Collaboration and Thought Leadership

Benchmark against external best practices and continuously integrate new approaches into marketing capability programs.
Act as a strategic advisor to international/global marketing leaders on marketing capability development and learning strategies.
Partner with US L&D team to co-create and identify synergies across marketing programs.

Performance Measurement and Marketing Impact

Define KPIs to measure the effectiveness of marketing capability programs.
Track improvements in marketing execution, campaign effectiveness, digital adoption, and customer engagement performance linked to capability initiatives.

Organizational Relationships

Internal:

Regional Commercial Leadership Team
International & Local Commercial Teams
L&D Direct reports
L&D team across US and International
COE & GCD Category Leads
LMS & ZTD
Legal, Compliance & Regulatory Teams

External:

Training vendors and marketing capability partners
Professional L&D associations and networks
Technology and Content Providers.

Resources Managed:

Team Size: Managing approximately 8 L&D managers.
Travel: Approximately 30% national and international travel
Meetings: Online meetings outside of local time zones

Candidate Requirements

Education & Experience

Minimum 10+ years of experience leading regional learning and development programs, with a strong track record of enabling marketing and commercial capability growth across diverse markets.
Bachelor's degree in marketing, Business, Education, or a related field; advanced degree or certifications in Learning & Development or Marketing preferred.
Proven success in building and executing learning strategies that support brand building, omnichannel engagement, product launches, and sales force effectiveness.
Exceptional communication, stakeholder engagement, and facilitation skills, with the ability to influence and partner effectively with senior marketing and commercial leaders.
Strong understanding of modern learning methodologies, adult learning principles, and commercial/marketing operations.
Experience managing cross-functional, multicultural teams, ideally across multiple geographies or in a matrixed organization.
Fluency in English (spoken and written) is essential; proficiency in additional regional languages (e.g., French, Spanish, German) is highly desirable.
Must hold a current passport and valid driver’s license and be open to international travel as required.

Technical Skill Requirements

Expertise in Learning & Development design and deployment
Strong project and program management skills
Advanced communication and influence capabilities
Data-driven decision-making and learning analytics expertise
Demonstrated ability to deliver measurable results
Highly skilled in prioritizing and managing multiple concurrent initiatives
Exceptional networking and relationship-building skills
Deeply customer- and learner-centric approach

Physical position Requirements

The role is office based, and the successful candidate will be required to be office based 2/3 days a week.
Zoetis supports a hybrid work environment.

Full time

Regular

Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

L&D Director EME & International Lead

Job Description