At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.

We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Job Description

What is the purpose of this Role?

The successful candidate will have exceptional interpersonal, influencing and communication skills, both written and verbal. With an ability to innovate, they will be highly organised and possess advanced analytical and problem solving skills. They will be self-driven and have the ability to lead initiatives with minimal management support.

Accountabilities for your role - what are you expected to do?

Seeking an experienced Project Manager to join the U.S. Bank Europe Change team to support and drive Major Change or Strategic Programmes as per European Management Agenda.
Specifically, this candidate will be required to:
- Deliver Major Change Projects as per European Management Agenda
- Provides direction to project staff assigned to projects and stages within program.
- Has an in-depth understanding of and focus on the drivers of growth and profit in the business and where team focus should be
- Building and delivering confidence in execution of change management
- Establishes governance and drives all aspects to ensure that assigned Project(s) is implemented, accepted, and operating effectively.
- Serves as a liaison and builds bridges and relationships with sponsoring executives and among different groups.
- Works directly with the business line to understand business objectives and strategies related to project priorities.
- Manages communications regarding project and program management practices that create clear, concise requirements in program and project functionality, resourcing, budgets, and timings.
- Oversees assigned projects from initial concept through final implementation utilizing approved project methodology/tools and within enterprise standards and guidelines.
- Organizes and manages a high-quality, cross-functional project team(s) by providing work direction and coaching/mentoring to assigned project resources
- Constructs a Project reporting and tracking framework and benchmarks.
- Provides oversight to projects to meet established function, quality, cost, and schedule.
- Escalates issues and risks to appropriate level.
- Plans, develops, and controls moderate to large project/product budgets.
- Implementation of required policies and procedures.
- Effective risk management and mitigation.
- Supports CAO quarterly Management Reporting processes.

Competencies for your Role - how are you expected to behave?

Building and Maintaining Strong Relationships
- Creates strong and positive relationships with project team and key project stakeholders
- Works with others to overcome challenges and proactively find workable solutions
- Demonstrates engagement and enthusiasm to work with teams
- Excellent Problem Solving Skills

Excellent ability to assess and understand complex problems and challenges
- Able to identify and articulate possible business solutions to resolve roadblocks
- Thinks outside the box when required to solve new challenges
- Innovative and flexible

Strong Written and Communication Skills
- Able to clearly articulate complex ideas and requirements in concise language (written and verbal)
- Strong presentation skills, up to and including presenting to C-Suite Level

Planning and Organising
- Good planning and organisation skills
- Ability to prioritise tasks to meet deadlines
- Self-starter
- Strong practical experiences in creating and manging Project Artefacts (Plan, RAID,)

Drive for Results
- Demonstrates drive and ambition, both for project and personal success
- Takes initiative and demonstrates innovation when required
- Demonstrates the personal drive to do things better, more effectively, and in a way that exceeds goals

Risk
- Appropriately identify and manage risks associated with the project and communicates these to wider stakeholder Group’s
- Understands the main risks associated with the project and / or impacted business processes
- Has strong awareness and understanding of the regulatory framework within which the Group operates
- Builds and maintains a culture that fosters the integration of good governance and strong controls into all aspects of the Project Management Lifecycle.

Ethics and Trust
- Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity
- Maintain integrity, follow the Code of Ethics and Business Conduct and encourage project team to do the same
- Demonstrate our core values through words and actions
- Treat others with professionalism and respect by honouring agreements and commitments, while managing priorities

Technical Competencies for your Role - what are you expected to know?

Experience/Qualifications
- Bachelor's degree, or equivalent work experience
- Master's degree preferred
- Five to eight years of experience as Project or Program Manager or other role of comparable responsibility Experience of different project management styles
- Formal Project Management Qualification is desirable (PMP, PMI, Prince 2 or equivalent)
- Payments Industry experience is desirable
- Experience of FS regulations and regulatory environment
- Experience of a multi-national company preferred
- Consultancy experience is desirable

Skills/Disposition
- Strong change management disciplines
- Strong organizational and analytical skills
- Advanced analytical and problem-solving skills.
- Demonstrated strong project management & leadership skills
- Exceptional interpersonal, influencing and communication skills, both written and verbal
- A proven track record in the implementation of effective compliance and control standards
- The proven capability to drive projects and programmes
- Ability to work on own initiative

Additional information

The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

Accessibility

We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.

Total Rewards

U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.

We offer a market-competitive compensation package that includes:

Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.

We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.

We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.

Closing Date

Posting may be closed earlier due to high volume of applicants.

We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Programme / Project Manager

Benefits

Job Description