Delivery Program Manager, Program Office

Location: Dublin, Ireland Department: R&D Delivery Reports to: PMO Lead

About Sitecore

Sitecore is the leading provider of agentic digital experience software, bringing together content, commerce, and data into one platform that helps brands like American Express, Porsche, Starbucks, and L'Oréal deliver personalised experiences that are powerful, predictive, and dynamic.

Why Join Sitecore

You'll work alongside seasoned delivery, product, and engineering leaders on programs that matter to the business and to the world's most recognised brands. This is an environment for experienced leaders who want real ownership, real complexity, and the visibility that comes with running programs that move the company forward.

About the Role

We're looking for an outcomes-first Delivery Program Manager to own complex, cross-functional initiatives from idea through to realised impact. You'll partner with Product, Engineering, and Business leaders across R&D, translate ambiguous strategy into clear plans, unblock teams across functions, and follow value through to realisation. For you, "done" is the moment the customer and business outcome lands.

What You'll Do

Own End-to-End Program Delivery

Drive complex programs from initiation through to value realisation, with integrated plans across scope, dependencies, milestones, risks, and value assumptions.
Translate product and business objectives into sharp execution plans with measurable outcomes.

Drive Business Value Realisation (the core focus)

Define outcomes, success metrics, and value hypotheses up front with Product and Business stakeholders.
Track adoption, impact, and realised value after release; surface gaps and drive corrective action.

Lead Across Functions

Coordinate across Product and Engineering teams, manage dependencies and critical paths, and facilitate program-level planning and retrospectives.
Create clarity where there is ambiguity, and momentum where there is friction.

Govern, De-Risk, and Communicate

Establish effective governance and reporting; identify and escalate risks early with clear options.
Deliver concise, outcome-focused updates to senior stakeholders.

Raise the Bar

Spot systemic delivery and value-realisation gaps, contribute to APMO standards and playbooks, and embed AI into day-to-day coordination and reporting.

Measures of Success

Programs delivered against committed business outcomes
Business value realised post-release (adoption, impact, ROI)
Cross-functional alignment across Product, Engineering, and Business
Early surfacing and resolution of risks and dependencies
Contribution to APMO maturity and ways of working

What You'll Bring

5+ years delivering complex, cross-functional programs end-to-end, including post-delivery outcome follow-up.
Deep delivery-at-scale expertise, with the judgement to adapt frameworks to context.
Strong working partnerships with Product Management and Engineering leadership.
A clear understanding of how product delivery connects to customer value and business results.
Comfortable challenging "done" until the outcome lands; builds credibility with stakeholders and welcomes productive friction.
Strong command of agile and hybrid delivery models; concise, structured, influence-led communication.

Key Traits for Success

Outcomes-first; prioritises impact over activity
Comfortable in ambiguity, and creates structure rather than waiting for it
Highly collaborative, with the confidence to push back when delivery drifts from value
Strong bias for action, experimentation, and continuous improvement

Nice to Have

Experience in Software as a Service (SaaS) or enterprise software environments
Exposure to value tracking or outcome frameworks
Track record of evolving existing norms

Delivery Program Manager

Job Description