Job Description

What is the Opportunity?

This is a great opportunity for an Administrator to join our team in Dublin and be part of our exciting plans to continue growing our business. You will be supporting the Client Services Team delivering a service to RBC Brewin Dolphin clients and investment teams at RBC Brewin Dolphin. RBC Brewin Dolphin specialise in providing clients with investment, pensions, and inheritance tax planning.

RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements.

What will you do?

Produce and distribute client valuations.
Responsible for CTV production and preparing year-end tax documents.
Produce cash receipts and depreciation letters.
Providing client support for the online portal / Supporting the migration of clients to the online portal.
Manage queries and requests from clients and intermediaries.
Provide administration support to the Probate Team.
Monitoring the Client Services shared mailboxes and diaries.
Liaise directly with clients, front office staff and other support functions within the business.
Provide other ad hoc administrative support.

What do you need to succeed?
Must-have

QFA qualification / attained relevant degree qualification or equivalent.
Proven experience in a financial services administration environment.
Strong understanding of Risk.
Accuracy, numeracy, attention to detail is critical for this role.
Clear and concise communication skills – oral and written.
Ability to meet deadlines/work within restricted timescales.
Ability to work on own initiative to achieve required results.
Collaborative and inclusive approach to work.

Nice-to-have

Existing knowledge of RBC Brewin Dolphin conduct, culture and values.

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Leaders who support your development through coaching and managing opportunities.
Opportunities to work with the best in the field.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#RBCBD

Job Skills

Customer Service Management, Interpersonal Relationship Management, Office Tools, Product Knowledge, Product Services, Sales, Sales Activities, Sales Support, Sales Systems, Teamwork

Additional Job Details

Address:

1 SHELBOURNE ROAD:DUBLIN

City:

Dublin

Country:

Ireland

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-06

Application Deadline:

2026-03-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Client Services Administrator

Job Description