About the team:We’re looking for an Operations Analyst to join the Project Management and Operations (PMO) team at Web Summit.

PMO is part of event operations and is central to creating world-class attendee experiences on a global scale. Designers, event coordinators, producers, stage managers and many others work hand-in-hand to produce every element, from stages and exhibitions to live operations and attendee experience for all of our events.

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What you will achieve:

You will play a key role in driving process improvement projects and operational analytics.
You will lead change initiatives by developing advanced automations and analytics solutions that offer real-time visibility into key metrics.
You will collaborate with stakeholders to ensure high data integrity, refine workflows, and support overall operational budgeting.

Who you are:

You’re organised, able to manage multiple projects, schedules, and systems at once.
You think analytically, solving problems and troubleshooting effectively.
You communicate clearly, working well with different teams and departments.
You pay attention to detail, keeping schedules and documentation accurate.
You’re tech-savvy, confident with spreadsheets, Monday.com, Google Workspace, and have a basic understanding of SQL.

Skills we like to see:

Good practical knowledge in project management tools, including creating, updating, and managing boards in Monday.com to support tracking and cross-team alignment.
Be able to develop and manage automations between key platforms, such as Monday.com and Google Sheets.
Ability to identify opportunities for process improvement and lead change initiatives to enhance team workflows and communication.
Ability to assist in coordinating external contractors, particularly for onsite analytics and data collection.
Ability to assist with operational budgeting, including creation, maintenance, and analysis of budgets.

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Operations Analyst - Contractor/Freelance

Job Description