Location: Dublin
Contract: 9 Month Fixed Term

Are you looking to grow your career in a fast moving commercial environment where you can make a real impact every day? We are looking for a proactive and highly organised Commercial Assistant to support the Brandshapers team within our Category and Customer function. This is an ideal opportunity for someone with strong administrative experience who is ready to take a step into a role that blends commercial analysis, customer relationships and operational support.

This role is perfect for individuals who enjoy problem solving, have strong attention to detail and thrive in a collaborative environment. You will support customers, clients and internal teams to ensure our promotional activity, category processes and commercial operations run smoothly.

Customer and Client Support

• Create and submit customer new line forms and promotional proposals
• Maintain promotional calendars for allocated customers and brands
• Complete internal process forms including new listings, promotions and price changes
• Follow up on promotional submissions with assistant buyers and liaise with business managers as needed
• Manage customer portals, ensuring accuracy of all pricing and product data
• Keep master promotional trackers up to date for allocated brands
• Support customer recharges, promotional claims, accruals and prepay management
• Provide general customer and client management support

Field Sales Operations

• Support the Sales Operations and Planning Manager with performance reporting and monthly field team briefings
• Provide general administration support to ensure smooth running of field sales activities

General Business Support

• Generate analytical reports for business managers to support data driven decision making
• Assist with trade shows, events and product sample coordination
• Provide broader office support including courier management, post, IT onboarding for new joiners and fleet administration

Skills and Experience

Required Skills

• Advanced Excel skills, with the ability to analyse sales performance data and produce clear, accurate reports
• Confident user of IT systems including Office 365 and ideally SAP
• High level of numeracy and analytical capability
• Ability to anticipate issues, investigate effectively and solve problems in a timely manner
• Strong organisational skills with the ability to manage, prioritise and deliver against deadlines
• Confident communicator, able to build positive relationships with colleagues, customers, clients and suppliers

Career Experience and Qualifications

• Previous administration experience within a busy office environment is essential
• Experience in a customer or client facing role is essential
• Experience in a similar commercial, sales support or retail environment would be beneficial

What You Will Gain

• Exposure to a wide range of commercial operations
• Opportunities to develop analytical, customer management and business support skills
• Experience working with major retailers, brands and cross functional teams
• A supportive environment that values continuous learning, collaboration and fresh perspectives

Who This Role Suits

This role is ideal for individuals who are early in their commercial career, enjoy working with data and customers and want to build experience across category management, sales operations and commercial administration. If you are curious, organised, digitally confident and ready to support the Brandshapers team, we would love to hear from you.

Please note this role does not offer sponsorship, you must have the right to work in Ireland.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Commercial Assistant

Job Description