Retail Coordinator

At Chemist Warehouse Ireland, we're looking for a Retail Coordinator to join our team.

About the job

We are seeking a Retail Coordinator to oversee the daily activities of retail assistants, provide customers with advice on health and grooming needs, complete sales transactions accurately, and maintain a clean and organized pharmacy environment.

Key Responsibilities

Communicate effectively with a diverse range of people, including patients and pharmacy staff
Sell and advise customers on a range of over the counter (OTC) medicines, complimentary medicines and beauty/grooming products
Assist customers with common health problems
To anticipate customers’ needs when recommending and/or advising on additional products that compliment the products and services requested by the customer
To manage pharmacy stock including general merchandising, administrative duties, ordering stock and pricing
Supervise and direct the activities of pharmacy staff
Accurately complete sales transactions
Manage the presentation and storage of pharmacy merchandise
Manage pharmacy stock, including administrative duties, ordering stock and pricing stock.
Minimize instances of shoplifting
Ensure the pharmacy is kept in a clean and tidy state, including managing window displays
Attend to telephone enquiries
Always keep customer and employee information private and strictly confidential
Create and maintain effective relationships with patients, customers and pharmacy staff
Report security risks and thefts to management and/or security guards when applicable
Take all reasonable care for your own and others safety and wellbeing while at work
Make sure you know and comply with all safety instructions and operating procedures

About you

Effective leadership and management skills
Experience in community pharmacy or retail environment
Strong communication skills among all stakeholders
Ability to form effective relationships with all stakeholders and customers
Demonstrated commitment to the provision of quality services
Honesty, integrity and an understanding of the significance of confidentiality
Ability to prioritise and work under pressure
Dedicated work ethic
Eye of detail and accuracy

Applicants for this position should have EU residency or a valid employment permit.

Retail Coordinator

Job Description