Overview

As a Sales Associate, you are an ambassador of Moss’s Keystone Habit - Exceptional Customer Service.

You deliver results through the Moss Way, the way we do things around here. This combines:

Responsibilities

Commercial: Contribute to the achievement of ATV, UPT, and conversion by delivering customer service excellence.
Customer Experience: Ensure every customer experiences the Moss Way, with Spirit, Moss Moments, and Moss Confidence evident in every interaction.
Operational Tasks: Keep the shop floor tidy, well-stocked and visually appealing at all times. Support with replenishment, size checks and keeping displays in line with visual guidelines.
Teamwork: Work closely with your team to ensure smooth daily operations. Be a positive and reliable team player, always ready to support and contribute.
Learning & Development: Take on training and feedback with enthusiasm. Build your knowledge of product, trends, commercial KPI’s and embrace the Moss Way, growing your confidence in the role.

Qualifications

Retail Experience Preferred

Sales Associate

Job Description