Who We Are

At Cornmarket, we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance to income protection, retirement planning and beyond.

Role Purpose

We are looking for a Quality Control Administrator to join our Product Governance and Controls team.

The primary responsibility of this role is to complete assist in the completion of quality checks and audits across the different Sales and Servicing functions within the Life Department ensuring compliance with company policies.

The role holder will be a detail orientated, analytical individual that will assist with data analysis to support our scheme reviews whilst engaging with internal and external stakeholders to ensure smooth updates of existing Group Protection schemes.

In addition, the role holder will assist with the delivery of Group Protection Scheme reviews, renewals, and acquisitions.

Accountabilities of the Role

In respect of Quality Checking: -
- Perform Life Sales and business processing audits and transactional spot-checking of business processed by Cornmarket employees.
In respect of Group Protection schemes: -
- Assist with planning each Group Protection review, renewal, acquisition, and closure.
- Ensure that documents are compliant with relevant procedures and legislation.
Communicate regularly with stakeholders regarding the status of: -
- Quality checking activities
- Reviews, renewals, and acquisitions
- Customer documentation updates

Respond to quality control and group protection technical queries within service level agreements.

Engage within the team to ensure smooth updates of existing Quality Control procedures and Group Protection schemes.
Engage with stakeholders to ensure point of sale documents are up to date.
Assist with identifying and implement efficiencies.
Work closely with the Head of Training and Product Governance and the Product Governance and Controls Manager to carry out any other tasks or projects as required.
Comply with risk control and regulatory requirements relevant to this role.
Maintain commercial awareness relevant to this role.

Skills, Experience and Behavioural Competencies Required

Strong data analysis background or qualification desired.
APA in Life Assurance & APA in Pensions desired.
Knowledge of risk control & regulatory environment including CPC, CICA and GDPR
Strong communication skills and stakeholder management skills
Excellent organisation and time management skills with the ability to prioritise and meet competing deadlines in a very busy environment.
Confident and capable with full Microsoft suite of applications, particularly excel.
Strong analytical skills with the ability to interpret complex data and provide actionable insights.
Excellent understanding of regulatory requirements and industry standards related to financial products.
Exceptional attention-to-detail and a focus on quality output

What We Can Offer You

Flexible working from home options
Significant investments in professional development
Annual leave that increases based on service, plus two additional company days.
Flexi leave (option to take additional annual leave)
Life leave
Attractive pension contribution rates
Health insurance or wellness subsidy
Working abroad policy
Fully paid family leave types (maternity/paternity/surrogacy)
Performance based bonus or commission
Income protection
Life cover
Discounts on financial products
Excellent health & wellbeing programme#
Wellness Wednesdays

Controlled Function

This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the appointee meets the requirements as set out in the Fitness and Probity standards issued by the Central Bank. This requires the company to complete prescribed due diligence to assess the appointee’s fitness and probity.

Equal Opportunities & Data Privacy Notice

Cornmarket is committed to building an inclusive workplace environment. We’re proud to be an equal opportunity employer, striving to create a welcoming environment. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identify or expression, marital status, membership of the Traveller Community, national origin, race, religion, sexual orientation.

We are also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our Talent Acquisition Team.

Product Governance Administrator

Benefits

Job Description