POS-11383

Senior Product Manager I, Messaging Performance

HUB Level: 5
Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better.

The Messaging Performance team owns the reporting, insights, and predictive capabilities for HubSpot’s marketing messaging channels: Marketing Email, SMS, and WhatsApp. We’re building the next generation of tools that help marketers understand what’s driving results, uncover opportunities to improve, and take action to achieve better outcomes from every message they send.

As a Senior Product Manager I, you’ll define and execute a greenfield vision that transforms how marketers measure, learn from, and optimize their messaging performance. You’ll connect reporting, insights, and predictive capabilities into a cohesive experience that turns data into meaningful, measurable results.

What You’ll Do

Define and evolve the product vision for messaging performance reporting across Email, SMS, and WhatsApp, shaping a greenfield space with clear strategic direction.
Create and maintain a cohesive roadmap that connects reporting, insights, and predictive/ML capabilities into a unified customer experience.
Deeply understand how marketers evaluate and optimize campaigns, translating customer needs into clear product strategy and prioritized outcomes.
Establish and refine success metrics, using data to evaluate tradeoffs, pressure-test assumptions, and guide decisions in complex, large-scale event data environments.
Partner closely with Engineering and UX to deliver powerful, intuitive reporting and optimization tools that drive measurable customer impact.
Collaborate with backend and event infrastructure teams to leverage HubSpot’s messaging data at scale while ensuring reliability and performance.
Guide product initiatives from discovery through launch, driving alignment across cross-functional partners and ensuring high-quality execution.
Influence stakeholders across a complex product ecosystem, aligning teams around shared goals and delivering customer-first outcomes.

What You’ll Bring

Required Qualifications

Proven experience launching products successfully, ideally in analytics, reporting, marketing performance, or messaging-related domains.
Strong customer empathy for marketers and experience building tools that help customers understand and improve performance outcomes.
Demonstrated ability to operate in ambiguous, greenfield problem spaces and turn uncertainty into clear direction.
A data-oriented approach to product management, including defining success metrics and making principled tradeoffs.
Technical fluency across frontend experiences and backend data systems, with the ability to partner effectively with infrastructure teams.
Experience influencing cross-functional teams (Engineering, UX, Analytics) without direct authority.
Strong written and verbal communication skills, with the ability to articulate strategy and tradeoffs to senior stakeholders.
Equivalent practical experience in product management or a related discipline.

Nice-to-Have Qualifications

Experience working with large-scale event data or experimentation frameworks.
Familiarity with predictive modeling, ML-powered insights, or performance optimization systems.
Background in messaging platforms (email, SMS, WhatsApp) or marketing automation tools.
Experience operating within a multi-product SaaS ecosystem.

Where You’ll Work

Location: Ireland or United Kingdom
Work location preference eligibility: Hybrid, Onsite, or Remote
Travel/Shift: Limited travel required

Application Requirements

Applications must be submitted by: No timeline
Applications must be submitted in: English
Cover letters: Not required

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

HubSpot Careers
Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Senior Product Manager I, Messaging Performance

Job Description