Senior Customer Engineer – Switchgear Services (Ireland)

Location: Ireland – Field Based
Reporting to: Field Delivery Manager
Travel: Majority site-based around Dublin with regional travel required

Brief Job Description:

Senior Customer Engineer – Switchgear Services:

Responsible for installation, commissioning, testing, maintenance, and fault-finding of LV switchgear panels across customer sites. The role requires strong customer engagement, adherence to safety standards, and delivery of high-quality service across multiple projects within the region.

Responsibilities and Measurement Criteria:

• Deliver installation, commissioning, testing, and handover of LV switchgear panels.

• Diagnose faults, investigate breakdowns, and carry out effective repairs.

• Perform preventative maintenance to agreed schedules and quality standards.

• Conduct primary and secondary injection testing, flash testing, and panel fault-finding.

• Prepare tools, test equipment, and required documentation prior to site work.

• Complete all site documentation accurately and ensure timely client sign-off and system uploads.

• Liaise with clients, subcontractors, and internal teams to meet project milestones and close snag lists.

• Ensure full compliance with HSE procedures and safe isolation practices.

• Participate in regional travel and the on-call rota as required.

Qualifications:

Required / Minimum Qualifications:

• Minimum 3+ years’ experience in a site-based or client-facing engineering role.

• Recognised qualification in an Engineering discipline.

• Strong working knowledge of LV switchgear and protection devices.

• Experience in electrical panel testing and fault-finding.

• Competency in primary and secondary injection testing and flash testing.

• Good understanding of electrical safety and safe isolation procedures.

• Experience completing detailed test documentation (FAT/SAT exposure desirable).

• Excellent communication and customer-facing skills.

• Full, clean driving licence.

• Flexibility to work additional hours when required.

Additional / Preferred Qualifications:

• Electrical Engineering or Electrical Trade background.

• HND/HNC or equivalent qualification.

• Working knowledge of electrical drawings and control systems.

• Experience troubleshooting within an electrical service environment.

• Good PC/software literacy.

Physical & Environmental Requirements:

• Site-based role with significant travel.

• Work in industrial environments requiring strict adherence to safety procedures.

Benefits

Competitive base salary
Company van
All travel expenses covered
Overtime and out-of-hours work available
Health insurance
Pension
Life assurance
25 days annual leave plus 10 bank holidays
Sick pay
Health & Safety training, full product training, PPE, Tooling, Laptop all provided.
Opportunities for career progression and professional development

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help deliver our strategic priorities.

OUR CORE PRINCIPLES:
Safety • Integrity • Respect • Teamwork • Diversity & Inclusion

Vertiv is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.

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Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.