Job Title: Systems Administrator

Reporting to: Head of IT Department

Location: Griffith College Limerick

Job Type: Full-Time / Fixed-Term (12 months contract)

Job Summary:

We’re looking for people who want to work in an environment that will challenge you but will also provide the support you need to meet those challenges. This is a hand‑on systems administration role with strong scope for personal growth and technical development.

This is a hybrid role primarily based in Limerick. You will:

Be supported and mentored by our senior IT team in Dublin and Cork.
Be involved in planning and implementing changes and improvements to all areas of technology on your campus.
Be encouraged to grow your own skills while improving the services we offer to staff and learners.
Work closely with the wider IT team, sharing ideas and knowledge across:
- Desktop and hardware support
- Security
- Linux and Windows administration
- Networking and infrastructure
- Telephony and A/V

This role offers both autonomy, mastery, and purpose, with strong mentoring from senior staff as you develop.

Job Responsibilities:

You will be responsible for service desk support and systems administration for all IT requirements of the College on the Limerick campus.

The role is part of the College's IT Services team, and while your primary responsibility is the Limerick campus, you will also:

Provide remote support to all campuses via the main IT phone lines and central ticketing queues.
Work closely with senior system administrators and colleagues in Dublin and Cork.
Contribute to shared projects, standards and documentation across all locations.

Typical responsibilities include Directory & cloud services

Administration of Active Directory, Group Policies, Microsoft 365, SharePoint
Management of MS DHCP & DNS, terminal services/remote access

Servers, networking & infrastructure

Maintenance of the physical network environment:
- Servers, switches, routers, firewalls, racks, patch panels, etc.
- Configuration and deployment of servers and desktops
Development and maintenance of data/service availability systems:
- Backup and failover systems
- Disaster recovery planning and testing

Security & patching

Application of security updates and patches to servers and clients as required
Assisting in maintaining secure configurations and responding to security incidents

Desktop, classroom & end‑user support

Resolving operational problems relating to: o Servers, PCs, printers, data communications and application software
Maintenance of classroom A/V equipment:
- PCs, projectors, control systems (Extron, Crestron, etc.)
- Printer installation, troubleshooting and maintenance
- Administration and maintenance of the telephone system

Monitoring, scripting & documentation

Monitoring and measuring operational performance (e.g. Graylog, Netdata, Nagios)
Maintenance and development of in‑house scripts (e.g. PowerShell)
Documenting tasks, policies and SOPs
Preparing operational reports as required

Working environment

You will work with:

Servers - Windows and Linux
Client devices – Windows laptops and desktop computers
Network & security
Cisco switches
Fortinet firewalls
Classroom A/V, Panasonic projectors, Crestron control equipment
Printers

Required skills & experience

A suitable candidate will have at least 2+ years’ experience in most of the following technologies:

Microsoft & desktop
MS Windows desktops and servers
Active Directory & Group Policy
WSUS
Printer maintenance
Networking
Strong understanding of TCP/IP
Experience with MS DNS & DHCP administration
Basic switch configuration
Wi‑Fi configuration

Personal attributes

We’re looking for people who:

Provide excellent customer service and communicate clearly with non‑technical users
Have strong organisational and problem‑solving skills
Have excellent written and verbal English‑language communication
Are flexible team players who can adapt to a changing environment and work with colleagues across Limerick, Limerick and Dublin
Are self‑motivated and quick to learn
Demonstrate strong attention to detail

Desirable (but not essential) skills

Knowledge of any of the following would be beneficial, but is not required:

Moodle VLE
ITIL v3 or v4 certification
Linux (Postfix, Bind, Apache etc.)
Scripting (any of PHP, Perl, Python, Bash, VB, PowerShell etc.)
Firewalls
macOS (OSX)
Backup solutions (Bacula or other enterprise‑scale systems)
Systems management / monitoring (Nagios, Graylog, Grafana)

Training and development

Candidates who do not yet meet all of the technical requirements may still be considered. The College can support up‑skilling through:

Microsoft Learning Pathways
CCNA
LPIC
CompTIA
LinkedIn Learning

There is a strong emphasis on cross‑training within the department to transfer skills and knowledge. Less‑experienced candidates will be mentored closely by our senior administrators to quickly develop their skill sets.

About Griffith College Limerick:

Griffith College is a welcoming, ambitious and people-focused institution where the quality of the working environment is shaped as much by the people as by the purpose. Across our campuses in Dublin, Cork and Limerick, colleagues work in supportive teams where professionalism, mutual respect and collaboration are part of everyday life. Founded in 1974, Griffith College is Ireland’s largest independent third-level institution, with a community of over 8,000 students across its campuses. Located on O’Connell Avenue, our Limerick campus is set within a vibrant, urban environment at the heart of the city.

Teams in Limerick are known for their close collaboration, supportive culture and strong sense of community, where colleagues work together with professionalism, mutual respect and shared purpose. We value initiative, encourage ideas, and actively support professional growth. Whether your role is academic, operational or professional services, you will have the opportunity to build a fulfilling career while contributing to an organisation that has real impact on the lives of students from Ireland and across the world, working alongside people who genuinely care about what they do and who they work with.

Our Vision

‘To be recognised among the leading, innovative and socially enterprising of Ireland’s universities”

Why work for Griffith College?

Competitive salary package
Access to the College’s pension scheme
Access to healthcare plans for employees and their families
Enhanced maternity leave pay

Flexible working arrangements in line with the College's remote working policy
Access to ongoing Continuing Professional Development (CPD) programmes, up to Doctorate level
Subsidised College programmes to support career development and upskilling.
Opportunities for staff mobility through Erasmus+ and other international mobility programmes

Mental Health and Wellbeing supports available
Cycle to Work scheme

Vibrant, multidisciplinary and multicultural learning environment
Inclusive and diverse community
Innovative and agile place to work
Welcoming environment committed to both learner and staff development
Staff discounts and offers from a wide range of retailers and service providers
Preferential accommodation rates during the summer period for staff, and for friends and family of staff at Griffith Rooms in Dublin.
Year-round staff social and wellbeing events, including BBQs, coffee mornings, wellness talks, EDI events, and more

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline of proposed areas of activity and will be amended in the light of the changing environment within the Faculty and the College.

Griffith College is an equal opportunities employer. Candidates must be eligible to work full-time for any employer in Ireland.

Location

Limerick

Department

I.T. Services

Employment Type

Full time / Fixed term

Minimum Experience

Mid-level

Systems Administrator

Benefits

Job Description