Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

The Senior Product Designer works on projects with the potential to have an impact on our digital solutions.

The Senior Product Designer is an advocate for the user on every project ensuring we are solving the right problems. The Senior Product Designer has to understand the project objectives, user needs, and overall product strategy. The Senior Product Designer refines the concept with key stakeholders.

Be the user voice on all digital solutions concept (from discovery through to design and implementation)
Run user interviews, validate personas for concepts and define user goals
Create task flow, user journey and prototype UI inline with GP standards
Follow implementation with development team
Follow and contribute to the Global Payments Design System

Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users.
Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas
Collaborate and evolve designs working with internal and external business customers
Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving
Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team
Design application content supporting both desktop and mobile rendering

Qualifications

4+ years as a user experience designer for web and mobile applications
Contributed to multiple shipped products
Strong visual communication skills - ability to create sketches to present your ideas quickly and to iterate on the fly

Ability to create rough prototypes as well as high fidelity prototype/visual design comps using tools such as Figma or HTML/CSS
Strong working knowledge of Figma and associated design tools
Experience with user interface design patterns, interaction design and standard UCD methodologies
Experience with creating task flow, user journey and customer journey
Ability to run user test and to analyse data from user research
Strong attention to detail
Strong written and verbal communication skills with a creative mind
Understanding of common software project management and development practices in an agile environment
Proactive, dynamic and open to feedback
Enjoy working as a team member as well as independently
Knowledge of the payment industry is a plus
Knowledge of HTML, CSS and Javascript is a plus

Competencies

Figma
Interaction Design
Information Architecture
UX Writing
Visual Design
Service Design
Prototyping
User Research
Understanding of Quantitative Research and Analysis
Personas / User journeys
User flows
Design thinking techniques
Inclusive Design /Accessibility
Usability
Systems thinking

A plus to know:

Adobe Suite
Basic HTML CSS.
Motion Design - Premiere, After Effects, Principle, Lottie
REACT, Angular and other JS framework.
Github,
Storybook
Branding
Visual communication
Cognitive Science & Psychology

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Senior Product Designer

Job Description