Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

We are seeking a Part Time Verification Officer for our Carlow location to join our team in the critical role of driving licence processing. This position plays a vital part in ensuring road safety by verifying the eligibility of future drivers.

Key Responsibilities:

Efficiently process and manage multiple driving licence applications simultaneously, ensuring accuracy and attention to detail.
Thoroughly verify and authenticate documents, maintaining the highest standards of diligence and compliance.
Utilise and maintain proficiency in our Front Office Solutions to process applications effectively.
Participate in and successfully complete both on-site and virtual training programmes to enhance skills and knowledge.
Strictly adhere to and uphold the Company's Code of Integrity & Professional Conduct in all aspects of work.
Demonstrate comprehensive understanding and application of Standard Operating Procedures in daily tasks.
Promptly identify and report any security or data breaches, maintaining vigilance at all times.
Be prepared to work at other NDLS Centres as required, demonstrating flexibility and commitment to organisational needs.
Contribute to weekend operations by working occasional Saturdays as part of the role's requirements.

This role is crucial in maintaining the integrity of our driving licence system and contributing to road safety. The successful candidate will be expected to perform their duties with the utmost professionalism and dedication.

Qualifications

Leaving Certificate and/or FETAC 5 skills certificate or greater
Evidence of customer service experience
Evidence of compliance and attention to detail

Additional Information

The ideal candidate should possess the following attributes/skillsets:

Dynamic, confident, and motivated individual with a proven track record within the Service Delivery Sector
Strong customer service focus and experience
Fluency in both written and oral English – excellent documentation skills required
Excellent communication skills vital to this role
Accuracy and attention to detail is critical. Successful candidate should be pro-active, have excellent organisational skills and attention to detail
Ability to work under own initiative without regular supervision or as part of a team
Initiative and excellent problem-solving skills in a fast-paced environment
Effective interpersonal skills – able to develop positive working relationships with people at all levels, with SGS colleagues and external clients/customers
Excellent PC Proficiency and knowledge of MS Office applications
Full Driving Licence

Overview of Benefits:

Comprehensive training programme
Continued professional development
Progression opportunities
Annual tax saver tickets for Rail, Bus and Luas
Bike to work scheme
Employee Assistance Program
Digital wellness platform
Pension

Compensation: up to EUR 14.30 - hourly

Verification Officer - Carlow Part Time

Benefits

Job Description