Join us, be part of more. 

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. 
 

About your team: 

We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future.

At Bord Gáis we have a great opportunity for a Salesforce Administrator for a 12 month maternity cover!

The Salesforce Administrator is a vital force behind the smooth operation and continual enhancement of the Salesforce platform. This dynamic role goes beyond routine system maintenance—it involves configuring and optimizing Salesforce to meet business needs, ensuring top-tier performance, and managing user access with precision. The administrator also plays a key part in driving innovation by supporting the integration of AI and emerging technologies. From data loading and sandbox management to maintaining clear documentation and ensuring compliance, this role is essential to empowering teams and enabling smarter, more efficient ways of working.

About the role:

Ensure the Sales/Service Platform technologies underpinning are performing and evolving in such a way to provide an excellent sales/service journeys for customers across web, app, call centre and partner sales.
Set-Up and configure green-field Salesforce Implementation.
Initially focus will be on Service Cloud built using SF/Vlocity components.
User provisioning and configuration of permissions and access. May include other non Salesforce applications.
Salesforce Configuration and configurative development, including: Service Cloud set-up and configuration; Lightning App Builder; Flows; Object Configuration: fields, record types, visibility and permission; sandbox creations and refreshes; Data Loading.
Supports the assessment of system requirements, identifying and addressing any potential issues prior to implementation.
Actively pursues technology trends and incorporates into the technology roadmap.
Work closely with Senior Solution Architects to document end to end solutions. Work as part of a team to deliver the required functionality across Sales, Service, Fulfilment,
Payment, Billing, Support.
Inputs into plans for Technical Verification/Regression testing plans, as required.
Ensures peer reviews and unit tests are prepared and executed for their own work to the appropriate standards.
Creates and updates application documentation according to documentation standards.
Follows change control procedures and puts in place full version control and configuration management to ensure that the production service is not compromised.
Ensures compliance with statutory and company procedures, including security policies.
Drives and contributes to retrospectives and lessons learnt exercises to move the organisation forward and improve the quality of deliverables.
Identifies and implements opportunities to improve development standards, processes and tools the technology deployed in the business area. Maintains an understanding of relevant industry trends.

Here's what we're looking for:

Experience in Salesforce administration
Strong communication skills to work cross-functionally with different stakeholders
Experience with Omni-studio, CPQ, EPC would be an advantage
Meticulous attention to detail

Why should you apply?  
 
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. 
 
https://www.morethanacareer.energy/bordgais

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.   

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. 

Salesforce Administrator

Job Description