The QC Laboratory Technician plays a critical role in safeguarding product quality and consumer safety by performing microbiological and quality control testing within WaterWipes’ in-house laboratory. Operating within a regulated GLP/GMP environment, this role ensures raw materials, finished goods, and supporting processes meet internal, customer, and regulatory requirements. The position supports continuous improvement, innovation trials, and audit readiness while contributing to WaterWipes’ ambition to be a global leader in gentle and trusted hygiene products.

Role Responsibilities

Quality Control & Laboratory Operations

Perform environmental monitoring, water monitoring, microbial limit testing, and other QC laboratory testing in accordance with GLP, GMP, and regulatory standards.
Conduct testing of raw materials and finished goods using aseptic techniques and approved safe systems of work.
Execute method qualifications and validations for new and existing products, ensuring compliance with regulatory and internal requirements.
Perform product-category-specific testing in line with relevant regulations and quality standards.
Operate, calibrate, and maintain laboratory equipment to ensure reliable and accurate test results.

Support to Operations, Innovation & Technical Teams

Support Innovation and Technical teams by assisting with trials and conducting microbiological and analytical testing on trial materials.
Support process simulations, including inspection, reconciliation, and growth promotion testing.
Prepare, collect, and package samples for external laboratory analysis as required.

Compliance, Documentation & Reporting

Generate accurate, timely, and complete laboratory records, reports, and quality documentation.
Prepare trend analyses and reports for internal reviews and senior management.
Log non-conformances, conduct root-cause analysis, and support the implementation of corrective and preventive actions (CAPAs).
Assist in customer complaint investigations by providing laboratory data and technical input.

Audits, Training & Continuous Improvement

Actively support and participate in internal, customer, and third-party audits.
Conduct internal audits where scheduled.
Contribute proactively to the development and improvement of laboratory procedures, SOPs, and SSOWs.
Deliver in-house training to personnel where required and participate in ongoing training and personal development.

Laboratory Administration & Safety

Maintain laboratory and QC stock levels, raise purchase orders, and ensure effective housekeeping practices.
Support site safety, compliance, and quality initiatives at all times.
Perform general administrative and other duties as required by management and the business.

(This is not an exhaustive list and may be subject to change and amendment)

Qualifications, Skills & Experience

Essential (Non-negotiable)

Bachelor’s degree in a scientific discipline, ideally Microbiology or a related life science.
Minimum 1 year’s experience in a GLP laboratory environment (manufacturing, FMCG, pharmaceutical, or medical device preferred).
Practical experience performing microbiological or QC testing using aseptic techniques.
Strong attention to detail with the ability to generate precise, factual reports and complete records accurately and on time.
Ability to plan, prioritise, and execute testing activities within defined timelines.
Proficient PC skills, including MS Word, Excel, PowerPoint, and familiarity with laboratory documentation systems.
Ability to maintain, calibrate, and accurately use laboratory and technical equipment.
Strong hand–eye coordination and practical laboratory skills.
Demonstrated commitment to safety, quality, and compliance standards.

Desirable (Value Adding)

Experience working within an ISO 17025-accredited laboratory.
Experience preparing for or participating in regulatory, customer, or third-party audits.
Exposure to method validation, growth promotion testing, and stock culture maintenance.
Experience delivering training or mentoring colleagues in laboratory practices.
Experience in technical report writing and data trending for management review.

Qualifications & Certifications

Formal Education: Bachelor’s degree in Microbiology or a related scientific discipline.
Certifications: GLP, GMP, ISO 17025 training is desirable but not essential.

WaterWipes Competencies to Perform the Role

Accountability: Takes responsibility for completing assigned laboratory testing and documentation accurately, on time, and in line with approved procedures.
Decision Making: Makes timely, appropriate decisions within defined laboratory procedures and escalates issues when outside own authority.
Driving for Results: Consistently delivers high‑quality laboratory work while meeting testing deadlines and operational priorities.
Integrity: Follows SOPs, SSOWs, and quality systems rigorously to ensure data integrity, compliance, and ethical conduct at all times.
Managing Resources: Uses laboratory equipment, consumables, and time efficiently, maintaining a safe, organised, and compliant work environment.
Teamwork: Works collaboratively with Quality, Operations, and Technical teams to support shared quality and business objectives.

Functional Competencies to Perform the Role

Microbiological & QC Testing: Conducts environmental, water, raw material, and finished product testing using approved methods and aseptic techniques.
Quality & Regulatory Compliance: Applies GLP, GMP, and relevant regulatory requirements consistently in all laboratory activities.
Laboratory Documentation & Data Integrity: Completes laboratory records, reports, and logs accurately, clearly, and in a timely manner.
Equipment Operation & Maintenance: Operates and supports the maintenance and calibration of laboratory equipment to ensure reliable results.
Problem Solving & Investigation Support: Supports non‑conformance investigations, root cause analysis, and implementation of corrective actions.
Audit & Inspection Readiness: Contributes to internal, customer, and third‑party audits through effective preparation, participation, and follow‑up.

Why work for us?
‘The WaterWipes Way’ is underpinned by our Values of: Bravery, Excellence & Respect
We look for individuals who will drive acceptable actions and behaviours that will reflect our vision and values.

WaterWipes offers all the benefits of an established global brand, along with the exciting possibilities of an organisation that lives and breathes change.

There are so many reasons to join us on our ambitious journey to becoming an iconic global brand. Check out our careers page to find out more !

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Job Description