GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Sales Commission Analyst, you'll help ensure that GitLab's sales incentives are accurate, transparent, and aligned with how we support customers. You'll own day-to-day commission calculations, reporting, and first-tier end user support so sales team members are paid correctly and can trust the data that guides their performance. You'll work closely with Sales and Sales Operations, use incentive compensation tools and SFDC to research and resolve compensation questions, and continuously improve processes to make our commission operations more efficient and compliant, including supporting SOX-related documentation and reporting.

What You’ll Do

Execute accurate worldwide sales commission calculations, reporting, and first-tier end user support using compensation analytics tools.
Investigate and resolve compensation issues by tracking, researching, and providing clear analysis to stakeholders.
Interpret and apply all sales compensation plans, ensuring calculations are correct and plan participants are accurately credited for their transactions.
Track and report on commission plan acceptance and related documentation to support compliance and timeliness.
Partner with Sales, Sales Operations, and Finance to validate data, clarify policies, and align on compensation decisions.
Identify, recommend, and implement process improvements that increase efficiency and reduce manual work in commission operations.
Support SOX compliance through thorough documentation, controls testing support, and audit-ready reporting.
Prepare ad hoc analyses and contribute to projects that enhance the effectiveness and scalability of GitLab's sales incentive programs.

What You’ll Bring

Background in accounting, finance, economics, or another quantitative field, or equivalent practical experience
Experience working with sales incentive programs, including understanding of compensation plans, processes, and procedures
Experience as an Xactly Incent administrator or power user, with the ability to configure plans, validate commissions, and optimize system performance
Proficiency interpreting, analyzing, and validating data to support accurate commission calculations and reporting
Strong attention to detail, with a structured, self-directed approach to problem solving and organization
Clear written and verbal communication skills, with the ability to explain findings and resolve issues with cross-functional partners
Hands-on experience with Salesforce (SFDC), Google Workspace, and an incentive compensation management tool
Familiarity with SaaS and B2B sales environments and related sales operations practices
Interest in GitLab and open source software, alignment with GitLab's values, and willingness to learn and use GitLab in day-to-day work

About the team

You'll join a small, specialized team that supports Sales and Sales Operations by managing the end-to-end sales commission process, from plan execution through analytics and compliance. The team works across functions such as Finance, Revenue Operations, and Sales leadership to ensure commission plans are understood, implemented accurately, and reflected correctly in downstream systems. As part of GitLab's all-remote, globally distributed team, you'll collaborate asynchronously with colleagues in multiple regions using GitLab and Google Workspace to document processes, share analysis, and drive continuous improvements to how we calculate, report, and govern sales incentives.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

How GitLab will support you

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Sales Commission Analyst

Benefits

Job Description