Sonalake is a dynamic and growing company at the forefront of the telecommunications industry. We build cutting-edge BSS/OSS solutions that help our customers manage and monetise their networks with efficiency and confidence. Engineering and product design sit at the heart of what we do. Our teams work with clients right across the stack; UX, UI design, frontend, backend, analytics, infrastructure, operations - everything needed to deliver great products.

We are continuing to grow, and are seeking Solution Architects to strengthen the link between product strategy, customer requirements, and technical implementation.

As a Solution Architect focused on BSS/OSS solutions, you will be the key technical leader defining the architecture for customer implementations. You will also play a key role in shaping the evolution of our core product platform. This is a strategic, customer-facing role that demands strong domain knowledge, architectural depth, and excellent communication skills. Your work will ensure our solutions are scalable, robust, and closely aligned with complex customer needs.

You will

Solution Architecture

Own the end-to-end technical architecture for customer-specific implementations, ensuring alignment with product strategy and industry best practice
Translate high-level business requirements and Statements of Work into clear, actionable technical designs
Select appropriate technologies, frameworks, and deployment models to meet performance, scalability, and security needs
Contribute to the evolution of the core product architecture and recommend strategic improvements

Customer and Presales Leadership

Act as the lead technical expert in customer engagements, workshops, and presales activities, clearly articulating the vision, architecture, and value of our solutions
Develop high quality technical responses for RFPs and RFIs
Design and oversee proof of concepts and demonstrations to validate architectural approaches
Collaborate with the sales and product teams to estimate effort and resource requirements for proposed solutions

Delivery Governance

Provide architectural governance across the project lifecycle, ensuring agreed designs and quality standards
Work closely with the engineering teams to guide technical implementation
Ensure solutions are designed for operational excellence including monitoring, logging, and disaster recovery

Technology and Domain Expertise

Maintain strong knowledge of core telecom BSS/OSS concepts
Stay current with emerging technologies, particularly AI applications in the telecom sector, cloud-native architectures, and relevant industry standards such as TM Forum Open APIs
Deeply understand Carrier Ethernet and FTTP architectures to effectively design solutions that serve these specific markets.

You may be a fit for this role if you

Have strong solution architecture experience in telecom

Background as a Solution Architect, Technical Architect or Principal Engineer in the BSS/OSS space
Solid understanding of microservices and event-driven architectural patterns for scalable, transactional systems
Experience designing complex system integrations using APIs, messaging or ETL tools

Bring meaningful BSS/OSS domain knowledge

Familiarity with areas such as product catalogues, order management, billing or service fulfilment
Understanding of Carrier Ethernet or FTTP architectures is an advantage, not a requirement

Work well with customers and cross-functional teams

Comfortable leading workshops, pre-sales discussions and technical explorations
Able to bridge business needs and technical solutions with clarity and confidence

Collaborate effectively across the delivery lifecycle

Experience working closely with engineering teams in an Agile environment
Able to guide implementation teams while staying pragmatic and outcome-focused

Have modern engineering awareness

Experience with cloud platforms and cloud-native approaches is highly desirable
Interest or experience applying AI or ML within telecom solutions is a plus

Communicate clearly and confidently

Strong written and spoken English
Skilled at presenting and whiteboarding technical concepts to both technical and executive audiences

We take pride in being a people-oriented company. Openness and opportunity matter to us. Our team members consist of experienced leaders to bright graduates and we invest in everyone through our coaching-driven culture. We believe great products come from empowered teams, and we work hard to create an environment where they can thrive.

Every Sonalaker gets a training budget and paid training days every year to upskill. This covers courses, training, books or conferences
We’ve a flat organisational structure with an emphasis on open, honest communication. There are no silos, no hierarchies and no barriers
We focus on innovation: we run projects to evaluate new frameworks, create tools for internal use, contribute to the open source community and research new ways to use existing products in new problem domains

Solution Architect

Benefits

Job Description