Oncology Operations Manager - Limerick Cancer Centre

Location: Limerick Cancer Centre
Job type: Permanent

Overview of role:

The Oncology Operations Manager will be responsible for the leadership and management of the cancer centre located in Moyross, Co. Limerick. Responsibilities include the management of clinical operations, quality management, regulatory affairs, continuing education, and financial responsibilities. The successful candidate will manage opportunities to improve patient safety and will participate in projects and programs designed to reduce errors, improve processes, and to create a culture of continuous quality improvement resulting in exceptional patient experience. The oncology operations manager will work within the network of cancer centres and liaise closely with colleagues in these centres.

Primary Duties and Responsibilities:

Standard Responsibilities

Clinical Operations Management

Coordinates the operations of the Radiation Oncology and Medical Oncology Department.
Through positive leadership techniques influences and oversees all staff both clinical and non-clinical
Ensures adequate personnel coverage to meet volume demands and adjust schedules as necessary in order to ensure
patient safety standards.
Develops/Implements/Administers network policies and procedures to standardise quality patient care
Produces high quality work in a timely fashion to meet established deadlines. Work is accurate and substantiated by
fact.
Provide effective financial oversight by balancing expenses against budget.
Utilising a shared governance approach and will work with the General Manager of Oncology Services and UPMC Cancer
Centres Leadership staff, other site managers, HR Leadership and all other staff in the operations of the cancer centre.
Will demonstrate effective communication techniques with patients, staff, management and senior leadership in daily
operations.
Works collaboratively with all internal and external stakeholders to develop and improve the service offering as well as
promotion and advocacy of positive patient experience.
Flexibility and willingness to adapt to changing clinical environments.
Performs in accordance with system-wide competencies/behaviours.
Other Ad-Hoc duties as assigned.

Quality Assurance/Continuous Quality Improvement Program Management

Prioritise patient safety at all times.
Oversee the centres QA program and establish meaningful, measurable QA programs to meet regulatory demands.
Oversee the centres CQI Activities. Conducts CQI meetings, sets goals and objectives for improvement, and measures results. Results are documented using cancer centre standards.
Works in conjunction with the on-site Clinical Director, other Radiation Oncologists and Medical Oncologists and all staff to maintain high standards for quality service.
Ensures quality standards are met and leads the department through accreditations and regulatory inspections.

Regulatory Affairs Management

Coordinates the regulatory compliance activities and maintains continuous departmental readiness for inspections and surveys.
Acts as a liaison to Radiation Protection Officer, medical physicists, clinical director, pharmacists and coordinates safety compliance program.

Continuing Professional Development Management

Assesses learning needs of staff utilising surveys, QA Program Results, advice from Radiation and Medical Oncologists, and new processes and procedures.
Implements or coordinates training programs to meet the needs of the staff.
Facilitates staff CPD provided the application is within the scope of the service and budget provision
Performs staff reviews and address performance/ competencies in accordance with UPMC policy

Business Responsibilities

Supervises and oversees site budget, including operational and capital budgets in collaboration with the General Manager, Oncology services
Monitors and analysis of financial performance, including profitability and volume metrics. Implements appropriate changes to increase efficiencies, enhance revenue, and control expenses.
Maintains FTE's at budgeted levels or can justify increases/decreases based on site volumes.
Maintains supply and total expenses at budgeted levels or can justify increases/decreases based on site volumes.
Oversee billing and revenue capture initiatives working in collaboration with the site's Clinical Director.
Working in collaboration with the appropriate personnel including the UPMC Cancer Centers leadership team, oversee new construction, renovation projects, and business utilisation. Assess existing needs and plans for new programs to meet the site's needs.
Contributes to Clinical Governance and Board reports, specifically referencing performance of KPIs

Qualifications & Experience:

Qualifications:

Bachelor’s degree in Radiation Therapy, Healthcare administration, Business Administration, or a related field.
Master's Degree and Radiation Therapy experience preferred

Experience:

Must have at least 3-6 years appropriate post qualification experience of progressive management

Job Specific Competencies and Knowledge:

Acts in accordance with the vision, mission, and values of the company and in compliance with the corporate policies and JCI quality standards

Equal Opportunity Statement and Benefits

UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.

Compensation – Competitive pay for the work employees do – base pay, performance related pay and premium pay where applicable.

Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan, company funded Death in Service Benefit x 3 times. Critical Illness cover for all employees up to the age of 66.

Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.

Work-Life Balance – Enhanced annual leave up to a maximum of 27 days. Flexible working opportunities to support you to work around external family commitments.

Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.

About UPMC

UPMC is a renowned multinational academic medical centre committed to delivering people-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.

In Ireland UPMC has provided high-quality healthcare in the South East since 2006. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.

Oncology Operations Manager - Limerick Cancer Centre

Benefits

Job Description