Investment Bank - Front Office Support

A leading investment bank is seeking a Support Analyst to join their Reg Tech division, supporting the Risk Technology Suite. The role focuses on supporting Global Banking and Markets Finance applications and managing front-office risk, liquidity, and market risk. The Finance Production team is responsible for overseeing front office regulation, liquidity, market risk, and sub-ledger risk for Equities and FICC (Fixed Income, Currencies, and Commodities), ensuring compliance with auditing, reconciliation, P&L confirmation, pricing risk, and aligning risks with public finance reports.

Key Responsibilities:

Track, resolve, and report user issues globally.
Manage incidents, working with tech teams to restore services.
Liaise with development and infrastructure teams on changes/upgrades.
Automate tasks using Unix and Python scripting.
Support SQL/Oracle for transaction prioritization during peak periods.
Build strong relationships with stakeholders and provide expertise in risk applications.

Required Skills:

Experience in financial industry support.
Proficiency in UNIX and large database management (SQL Server/Sybase).
Familiarity with batch automation and service management processes.
Strong knowledge of supporting environments using solutions based on Java, UNIX Shell scripts, Perl, Python, .NET, and IIS.

Production Support Analyst

Job Description