OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your impact

As a Lead Cloud Application Consultant, you will lead the delivery of reliable, high-performing OpenText Cloud solutions, serving as a technical expert and escalation point for complex operational issues. You will drive service excellence, guide best practices, collaborate across teams, and help shape the stability, scalability, and success of enterprise cloud environments.

What the role offers

Opportunity to support enterprise-scale applications and cloud solutions within the OpenText Cloud
Exposure to leading cloud technologies including AWS, Google Cloud, Azure, Kubernetes, and VMware
Collaboration with cross-functional teams across Product Support, IT, Network Operations, and Professional Services
Hands-on responsibility for production system administration, troubleshooting, and service restoration
A dynamic environment focused on operational excellence, continuous learning, and technical growth
The ability to make a direct impact on service levels, system reliability, and client success

What you need to succeed

Extensive experience in an IT support or consulting environment supporting enterprise-level, multi-tiered applications
Strong experience working within an ITIL-based service delivery framework and cloud platform technologies such as AWS, Google Cloud, or Azure
Solid administration skills across Windows, UNIX/Linux, VMware, Kubernetes, web servers, and application servers including IIS, Apache, Tomcat, and JBoss
Experience with relational databases such as Microsoft SQL Server, PostgreSQL, Oracle, or MySQL, along with scripting or programming skills in SQL, Shell, Java, or JavaScript
Excellent communication skills with a strong commitment to delivering exceptional client service and resolving issues efficiently
University/College degree in a related discipline or equivalent work experience, with flexibility to participate in rotational shifts and on-call support

One last thing

OpenText is more than just a corporation; it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

#LI-GM1

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Lead Cloud Applications Consultant

Job Description