Job Title: Product Manager – Compliance

Department: Product

Reporting to: Senior Product Manager – Player Account/Compliance

Location: Hybrid / HQ / Remote

Role Purpose and Key Responsibilities:

Role Purpose:

The Product Manager - Compliance will be responsible for the development and delivery of the Compliance Platform at BoyleSports.

You will take end-to-end ownership of the Compliance product, covering both product management and delivery responsibilities, including roadmap definition, backlog management, and execution through to release.

You will develop a strong understanding of the BoyleSports customer and regulatory landscape, working cross-functionally to ensure customers have a safe, compliant, and seamless experience.

Key Responsibilities:

Product Strategy & Discovery

Define and own product requirements to support delivery of the Compliance product roadmap
Work with stakeholders and Product Leadership to define and evolve the roadmap in line with business strategy, regulatory requirements, and commercial goals
Use product discovery techniques to identify customer and business problems, translating them into solutions that improve customer experience and meet compliance obligations
Champion customer needs while balancing regulatory and business requirements
Make informed product decisions, balancing risk, compliance, customer experience, and commercial impact

Delivery & Backlog Ownership

Own and manage the Compliance product backlog, ensuring work is prioritised, well-defined, and ready for development
Translate complex regulatory and legal requirements (e.g. GRAI, UKGC, GDPR, AML) into clear product requirements, epics, features, and user stories with well-defined acceptance criteria and working closely with Compliance, legal and domain experts
Play back proposed solutions and requirements to stakeholders to validate understanding, ensuring alignment between regulatory expectations, business objectives, and technical delivery
Balance regulatory requirements with customer experience, ensuring solutions are compliant while remaining as seamless and user-friendly as possible
Challenge requirements where appropriate, proposing alternative solutions that meet compliance needs while improving customer and business outcomes
Act as the primary product contact between Engineering, Compliance, and Legal teams, facilitating requirement clarification and managing delivery queries throughout development and testing
Work closely with Engineering and QA teams on a day-to-day basis to support delivery
Facilitate backlog refinement and sprint planning sessions, and own acceptance of completed work
Perform user acceptance testing (UAT), providing sign-off on behalf of Product and coordinating stakeholder validation where required
Support release planning, including dependency management and coordination across teams
Identify and manage delivery risks, escalating where appropriate
Ensure delivery of compliance-related features within required regulatory timelines

Data, Performance & Governance

Use data and analytics to inform prioritisation, monitor product performance, and identify opportunities for improvement
Ensure an appropriate balance between regulatory compliance and commercial performance
Work with BI teams to track performance and ensure delivery of measurable outcomes aligned to business and compliance KPIs
Support Product Leadership with business cases, including defining success metrics and evaluating product impact
Contribute to governance and best practices across the Product function

Stakeholder Management

Work closely with Compliance, Legal, Risk, and Fraud teams as primary stakeholders, while coordinating with wider business functions including Marketing, Brand, Sportsbook, Gaming, and Customer Operations.
Act as the key Product representative for the Compliance domain, ensuring alignment across business and technical teams
Communicate product updates, priorities, and delivery progress clearly to stakeholders

Regulatory & Compliance Product Responsibilities

Ensure all product features align with regulatory and Safer Gambling requirements, including self-exclusion, spend limits, affordability checks, and player protection measures
Own and enhance KYC/AML onboarding and verification flows, ensuring compliance with Irish, UK, and other applicable regulatory frameworks
Monitor regulatory developments across key jurisdictions and assess product impact, working with Compliance and Legal teams to prioritise required changes
Monitor competitor analysis and industry trends in this space

Specialist Skills and Experience Required:

A sports enthusiast with preference of work experience in the Betting and Gaming industry, and an excellent understanding of its customers
Experience of defining and delivering, customer (internal and external) facing Products
Strong understanding of product discovery techniques and delivery frameworks
Comfortable operating in a hands-on delivery role, managing both strategy and execution
Highly data-driven, with the ability to use insights to inform decisions
Excellent stakeholder management and communication skills
Experience working within Agile development environments

Product Manager – Compliance

Job Description