Are you looking to make a difference in what you do and have the relevant experience?

Do you enjoy taking responsibility and like working in a small team?

Do you have an interest in Irish Food, Drink and Horticulture?

Then you've come to the right place. 

Receptionist/Front of House

Full time, Permanent position

Dublin

Reports To: Procurement and Facilities Manager

Grade: 6

The salary scale for this role is €39,285 - €60,455;

with Long Service increments of LSI1: €62,436 and LSI2: €64,413.

New Entrants to the Public Sector commence on the first point of the Scale

Purpose

Bord Bia has a vision that customers around the globe recognise that Irish food and drink is world-class; that it is high quality, distinctive, and made by a diverse range of creative producers from a unique and fortuitous island location.

Our purpose is to bring Ireland’s outstanding food, drink and horticulture to the world, thus enabling growth and sustainability of producers.

In this role you will provide a best in class front of house experience for visitors and staff, and to maintain Bord Bia’s reputation through provision of excellent customer service.

Note. This role is based on fully on-site in Bord Bia’s Global Hub on Pembroke Road, Dublin and is not eligible for remote or Hybrid working.

Hours of work will be 8:30 - 17:30 Mon-Thur, Fri 8:30 -16:30

What you’ll do

Act as first point of contact for visitors to the Bord Bia Global Hub, greeting guests and ensuring they are directed to where they need to go.
Maintain a neat and tidy reception and gallery space, ensuring that access to these areas is not obstructed, and presenting a positive first impression to visitors
Support the facilities management function through acting as a fire warden and first aider for the reception space and following the organisation’s procedures in the event of alarm activation and/or first aid requirement.
Support the facilities management function through issuing staff access cards and visitor badges, and maintaining a log of visitors to the building.
Receive and sort incoming post on a daily basis, arranging for distribution to the relevant staff member, and ensure outgoing post is collected daily by An Post.
Answer and/or re-direct all phone calls and emails received by reception, on a timely basis
Arrange couriers and receive deliveries to the building as required, including deliveries of perishable items for events in the building making sure that these particular items are dealt with in accordance with agreed health and safety protocols
Manage meeting room bookings for strategic spaces within the building, liaising with staff members, facilities management and catering staff as required, maintaining the record of the numbers occupying certain spaces in the building
Manage the booking system for Bord Bia car parking spaces
Open and close the reception area each day, including locking and unlocking the front door to the building.
Adhere to the One Bord Bia Operating Model.
Liaise with facilities, IT and cleaning teams on minor issues affecting reception and public areas, supporting the Facilities
team in the smooth operation of the Global Hub.
Assist with stock management for reception supplies, including stationary and visitor materials.
Training and liaising with Interns on Reception support/cover - ensuring continuity of front-of-house services at all times.

About You

Essential Knowledge, Skills & Capabilities

Knowledge:

Bord Bia activities

Skills & Capabilities:

Professional and courteous manner
Excellent interpersonal skills
Excellent attention to detail
Can-do, confident attitude
Self-starter with the ability to work off own initiative

Desirable Knowledge, Skills & Capabilities

Knowledge:

Food, drink and horticulture industry

Skills & Capabilities:

First Aid
Manual Handling

Closing Date/Time: Friday, 15th May 2026 @ 12:00 Noon (GMT/UTC)

Bord Bía is an Equal Opportunities Employer:We want to see a society where everyone is equal. We know our foundation must be an equitable workplace that recognises the dignity and worth of everyone and gives all our employees the freedom and opportunity to fulfil their potential: we want for you to be able to bring your whole self to work, so you can be the best you can be and live your purpose whilst developing your career with us. Our talented and diverse workforce also reflects the diversity of our clients, customers and markets by utilising their range of skills, knowledge and experience. Harnessing the wide range of perspectives this diversity brings, promotes innovation and helps make us more creative and competitive.

Bord Bia is committed to ensuring that all recruitment candidates have complete and equitable access as can reasonably be provided. If you require any support or accommodation as part of the recruitment process, please contact us directly at humanresources@bordbia.ie

Receptionist

Job Description