Position: Aftercare Social Care Worker

The Employer:

Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individual and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.

Location: Family Hub, Drumcondra

Work Schedule: Full Time 38.5 Hours per week Monday to Friday

Contract: Full Time Permanent

Salary: € 39,625 - €49,205 Depending on Experience

Reporting to: Manager / Deputy Manager

The Role: Social Care Worker

General Responsibilities:

The Aftercare Worker will provide structured, person-centred support to families transitioning from homelessness into long-term accommodation. The role aims to promote tenancy sustainment, enhance independent living skills, and improve overall family stability and wellbeing through coordinated, strengths-based interventions.
Establish and maintain professional, trusting relationships with service users and families, ensuring all interactions are conducted with dignity, respect, and in line with the values of Crosscare
Provide comprehensive aftercare support to families transitioning from emergency accommodation into long-term housing
Assist families in settling into their new homes, including support with utilities, budgeting, and household management
Deliver guidance on tenancy obligations and promote effective tenancy sustainment practices
Develop, implement, and review individualised, person-centred support plans tailored to each family’s needs
Maintain accurate, timely, and confidential case records in accordance with organisational systems (including PASS) and internal procedures
Support access to essential services, including healthcare, education, childcare, community resources, and employment supports
Advocate on behalf of families with landlords, local authorities, and relevant service providers to ensure appropriate supports are secured
Conduct regular home visits to monitor progress, assess needs, and provide ongoing support
Identify potential risks to tenancy sustainment (e.g., rent arrears, neighbour disputes) and implement early intervention strategies
Ensure full compliance with safeguarding and child protection policies; respond appropriately to any concerns and complete all required follow-up actions
Adhere to Crosscare policies and procedures
Work collaboratively as part of a multidisciplinary team, maintaining flexibility and responsiveness to reasonable requests from the Project Leader/Deputy
Prepare and submit written reports on service delivery and client progress as required
Comply with all Health and Safety policies and actively contribute to continuous quality improvement initiatives
Participate in supervision, team meetings, and maintain effective communication within the team
To provide cover to Crosscare Family hub team as required
Attend and contribute to internal and external meetings, training sessions, conferences, and other relevant professional development activities

Qualification Required & Experience Required

Education Requirements:

Minimum level 6 on the National Framework of Qualification in Social Care Addiction, Mental Health, Nursing, Psychology
Full Driving License is Essential
A minimum of 1 year relevant employment working with similar client group
Child Protection Training

Experience

External candidates- A minimum of 1 year working in the area of homelessness & housing
Awareness of the issues arising for residents/families moving into their own independent tenancy.
Experience of managing complex and challenging situation in a client based service.
Knowledge of Children’s First & Child Protection
Good time Management and organisation skills
Confident in making decisions and prioritising tasks while managing a caseload
Able to assess risk and take appropriate precautions during home visits or community outreach
Maintains professional standards and accountability while working autonomously
Demonstrates self-motivation, initiative, and problem-solving skills

Internal Candidates- A minimum of 6months relevant employment working in Crosscare homeless services.

Benefits:

Competitive salaries
Generous annual leave
Additional leave for long service
Training and Development Programmes
Employee Assistance Programme
Digital Doctor Service
Competitive pension plan
Bike to Work Scheme

In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.

Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.

Detailed information on all aspects of our work is available at www.crosscare.ie

Application Process: To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.

Closing date for applications is May 15th 2026.

Garda Vetting will apply to this role

Crosscare is committed to being an inclusive employer and actively encourage applications from diverse backgrounds. We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.

If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you

By submitting your application you agree with Crosscare Privacy Policy

Aftercare Social Care Worker Family Hub Closing Date 15.05.26

Benefits

Job Description