Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within our SMB sector. You will be responsible for helping our customers effectively engage with our solutions (Talent, Learning & Glint). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. 

Responsibilities: 

Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings 
Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 
Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization 
Shifts communication style and content to fit the needs of different stakeholders 
Leads with Solutions, not products, when making recommendations aligned to Customer objectives 
Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 
Thinks commercially and applies business acumen when crafting & negotiating commercial agreements  
Uses data and insights to support investment recommendations or overcome customer objections  
Proactively mitigates churn risk by adopting a smart, customer-centric approach. 
Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI 
Drives customer growth by proactively identifying opportunities to deliver greater customer value 
Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens  
Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 
Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment

Qualifications

Basic Qualifications:

2+ years of applicable sales experience
Business fluency in English and German

Preferred Qualifications:

Experience with HR and/or E-Learning software
BA/BS degree or equivalent in a related field
Experience with SaaS opportunities and Salesforce.com platform and/or Dynamics
Experience selling IT solutions
Knowledge of software contract terms and conditions with the ability to create fair transactions
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
Excellent communication, negotiation, forecasting, strategic planning and business acumen skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to gather and use data to inform decision making and persuade others
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of prospect needs
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills:

Negotiation
Forecasting
Communication
Strategic Planning
Business Acumen

Additional Information

Global Data Privacy Notice for Job Candidates 

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Workplace Type: Hybrid

Career Track & Grade: IC1/SA6

Department: GBO

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Job Description