Full Time Permanent position
Hybrid role based in our City Centre offices

What we offer

We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.

Further details on our benefits package can be accessed here Benefits (life-careers.com)

At Irish Life, our purpose is to help people build better futures. Our company values shape everything we do and underpin our vision of being the driving force behind Ireland’s financial, physical, and mental well-being.

We believe in doing the right thing—acting with integrity and making fair, responsible decisions. We aim high, setting ambitious goals and find better ways to innovate and improve. Our customers are at the heart of everything we do and we are dedicated to understanding their needs and exceeding their expectations. Achieving this this is only possible when we work best together—in a supportive, collaborative environment where every idea and contribution is valued.

Role Overview

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

This is an interesting role for someone experienced in Product and UX/ UI Design, who is passionate about putting the user at the heart when creating and improving user journeys.

Team Background

This role sits within our Innovation & Change team and reports to our Senior Product Manager in Advice Solutions.

This team has oversight/responsibility for customer facing digital properties and capability, spanning across multiple products and channels.

Role Overview

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer.You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.This is an interesting role for someone experienced in Product and UX/ UI Design, who is passionate about putting the user at the heart when creating and improving user journeys.

Specific Responsibilities will include:

As a Product UX/UI Designer, this role will involve:

Lead design projects from discovery through to delivery - To lead key UX research projects within the digital team
Champion and evolve our design system, working with developers to ensure it is up to date.
Facilitate workshops and present at company-wide forums, articulating design decisions, user insights and product vision.
Collaborate closely with product managers, developers and other stakeholders to define problems and deliver solutions in line with our EPICC promises.
Mentor junior designers and contribute to improving our design culture and process.
Use user feedback to design digital journeys and to Identify new product improvement opportunities.
To research and contribute to the improvement of the overall experience of Irish Life
Collaborate with business areas and IT developers to ensure visual elements are built to designed specifications. This role will largely focus on detailed design work in a cross functional team.
Looking at ways to improve user engagement using a data-informed approach at the various stages of the user journey.
Communicate design ideas and prototypes to business owners and developers.
Work collaboratively with the Advice Solutions Digital Team.
To learn and develop new skills as they emerge.
To increase the knowledge of UX/UI Design and Research within the team and wider business.

What you'll need to be successful in the role

3+ years of professional experience in UX/UI or Product design roles.
Strong portfolio showcasing end-to-end product design work.
Deep understanding of design systems, creation, scaling, governance and implementation.
Excellent public speaking, storytelling and presentation skills. Confident in large meetings and workshops with a proven track record. Are comfortable articulating design decisions with a link back to business objectives.
A ‘customer first’ mentality with excellent attention to detail.
Strong experience UX research. Must have experience in conducting some UX research on a team. Familiarity with interaction design and information architecture. Must have experience in conducting some UX research on a team.
Keen to collaborate with diverse teams and the ability to collaborate with cross-functional team members
Enthusiastic in driving innovation and adapting strategies in a dynamic, fast-paced environment.
Solid grasp of usability principles and accessibility standards.
Has a good working knowledge of our regulatory environment
Mastery of design tools (e.g. Figma)
Knowledge of HTML/CSS; JavaScript is a plus – an interest in how your designs are implemented is beneficial as you will be integrated in a cross-functional team.

You should also:

Have good interpersonal skills & ability to communicate clearly and concisely verbally and in writing.
Have the ability to multitask effectively, work well under pressure & meet tight and changing deadlines.
Have the ability to understand and manage the sensitivities of different stakeholders at different levels and to present a viable solution and obtain buy-in.
Have the ability to work on both your own initiative and as a part of a cross functional team.

About us

Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.

It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.

We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.

The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.

Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.

We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.

If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.

ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.

Product UX/UI Designer

Benefits

Job Description