Solutions Architect

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve, we are seeking a forward-thinking Solutions Architect to guide our customers through business and technology transformation. This role is pivotal in ensuring our most ambitious customers unlock the full potential of HubSpot's unified platform to solve their most complex challenges and achieve their goals.

Come join one of the most innovative teams at HubSpot. You will act as a strategic technical advisor, blending deep product expertise with sharp business acumen. You will not just solve for today’s problems; you will architect tomorrow's solutions, helping customers build long-term technical roadmaps that drive deep platform adoption, integration, and tangible business value. In many cases, you will work alongside our Solutions Partners, helping advise them and our shared customers to address complex product use cases.

In this role, you'll get to:

Serve as a strategic technical advisor, translating complex business needs into scalable solutions on the HubSpot platform.
Advise on solution design and identify opportunities to integrate and consolidate systems, driving deeper, more unified platform adoption across the entire customer lifecycle.
Develop and articulate long-term technical roadmaps for customers, influencing key technical and business stakeholders to invest in strategies that drive significant value and ROI.
Lead discovery and solution design for complex, multi-hub engagements, guiding customers and partners on best practices for leveraging advanced CRM features, APIs, and the broader HubSpot ecosystem.
Act as a key technical advisor on customer and partner-led projects, addressing product-stretching use cases and mitigating technical risks to ensure successful outcomes.
Champion innovation by evaluating emerging technologies and AI advancements, identifying opportunities to enhance HubSpot solutions and guiding customers to adopt HubSpot's AI products.
Lead the application of AI-powered tools to create proof-of-concept automations, demonstrating the art of the possible and driving the adoption of HubSpot's AI products.
Collaborate with internal Product and Engineering teams, providing expert feedback from the field to influence the future of the HubSpot platform.

We are looking for people who:

Experience: 2+ years in technical consulting, solution architecture, or a similar role within enterprise SaaS. Proven track record of delivering complex, business-impacting technical solutions.
Technical Problem Solving and Solutioning (Proficient): Strong ability to analyze complex problems and translate them into robust technical solutions.

Hands-on experience with system integration, APIs, and architectural design for scalable solutions.
Ability to create AI-based solutions through orchestration, automation, and AI-first development techniques.

Business Acumen & Value Realization (Strong): Demonstrated ability to connect technology features to business outcomes.

Skilled at articulating ROI and value of technical solutions and advising customers on achieving strategic goals.

Holistic Systems Thinking (Experienced): Deep understanding of how systems and processes interconnect.

Talent for orchestrating end-to-end architectures that address broad business processes and integrate multiple platforms.

Executive Communication & Influence (Effective): Excellent communication skills, with experience engaging and influencing executive stakeholders, driving alignment, and managing change.
Innovation & Leadership (Applied): Forward-thinking mindset with experience contributing to digital transformation initiatives.

Fluency with leveraging AI and emerging technologies to drive innovation, and ability to guide customers through change.

We have several roles open at different levels within this team. During the process, if we believe your experience may align more closely with another level, we’ll discuss this with you and outline potential next steps.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

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Solutions Architect EMEA

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