The Role

Starcom, a part of Core, are excited to announce we are hiring a Senior Client Manager!

This role assumes responsibility for managing media planning activity for multiple client accounts within their client team. It requires management of processes, excellent attention to detail and time management skills to ensure best in class delivery on behalf of the media team for clients.
This role supports the Client Director in fostering strong relationships with clients. The role requires an ambitious, creative and innovative person who prides themselves on building strong and trustworthy client relationships. Senior Client Managers require strong collaboration and communication with the wider team, particularly The Exchange and Core Performance Practices. The ideal candidate will enjoy working in a fast-paced environment with a drive to succeed and can multi-task in a deadline driven atmosphere.

This role will have the responsibility of developing the media rationale for their clients which, in turn, must be aligned to the overall strategic direction of the client. This role will also be the key day to day client contact and will ensure that all media decisions are made using a robust process powered by the appropriate media planning tools. Central to this role is a clear understanding of media planning principles, an ability to articulate the strengths and weaknesses of each media channel and the role that each will play in delivering on the overall strategy. This role will also establish the KPIs for the media plan and will ensure that all important information is clearly shown on the plan for client approval. The Senior Client Manager will also manage the implementation and delivery of the media plan and will perform the required Quality Control to ensure that the media plan produced matches the media rationale and the objectives set. Success will be defined at the yearend RADAR client service review in improvement in media planning and the impact of media ideas on the client’s business.

Your profile

Previous Experience will include:

3+ years' media experience in a similar role, with a proven track record in media planning and buying
Knowledge of the broader digital disciplines is very beneficial
Excellent working knowledge of Microsoft Office, Excel and PowerPoint
Experience project managing large scale, complex media campaigns is essential
High level of business and financial acumen
Possess good presentation skills – assist in presenting to clients

You will be:

Be a confident communicator
Excellent interpersonal skills – ability to build strong relationships with clients
Display the ability to think creatively and innovatively
Very knowledgeable on all media – ideally an expert on at least one medium
Possess good presentation skills – assist in presenting insights to clients
Good listener - ability to understand client’s objectives
Excellent attention to detail
Understands the importance of upskilling
Can think on their feet to make the right decision quickly
Highly organised individual that can manage multiple client projects and the overall
delivery of the work
Understands and appreciates the benefit of processes
Be responsive to requests
Know when to escalate and involve other people

Why us?

Flexible and hybrid working model, within the Republic of Ireland
24/7 access to professional development through LinkedIn Learning along with career progression and mentoring
The opportunity to work across a huge range of clients within so many different categories from sport, retail, food and drink, to alcohol, insurance, banking and so much more
21 days annual leave plus a day off on your birthday, company closure days at Christmas and early finish on bank holiday Fridays
A company culture that promotes work-life balance
Family-focused benefits including paid maternity and paternity leave as well as maternity phase back program, fertility treatment supports and paid pregnancy loss leave
Access to mental health and well-being programs including paid health insurance for you and your dependents under 18
Professional financial advice; employer contributory pension and life assurance
Make a difference by joining our D&I, CSR, Green, Social or Great Place to Work committees; you’ll get an extra days leave for your efforts.
And lots more …

Salary Range

€48,000 - €56,000 Depending on Experience

Senior Client Manager

Job Description