Housing Support Officer - County Community Housing Service

If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.

Contract Details Permanent Contract, Full Time 37 hours on average as part of a 4-week rolling roster with 7 day liability

Location: Galway County & Surrounds

Salary HSE Social Care Worker salary scale 01/03/2025 €39,951 – €56,089

Benefits

Sundays: Time and a Half
Public Holidays: Double Time
25 Days Annual Leave
Employee Pension Scheme
Employee Assistance Program
Education Assistance Scheme
Occupational Sick Leave Policy
Bike to Work Scheme
Death in Service (2x basic salary)
Mileage Covered

Job Summary

Housing Support Officers act as key workers to clients, alongside Health Care Assistants, with clients that have complex care and support needs, delivering practical and emotional supports to clients as part of their overall support plan.

Key Responsibilities

Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.
Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.
Service Delivery - Ability to lead a shift effectively, systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.
General - Willingness to adapt as needed to support client and service needs.
Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.

This job description is not intended to be an exhaustive list of responsibilities.

Requirements

Qualification - Social Care Worker CORU registration; OR a minimum Level 7 Degree in a relevant discipline, such as healthcare, social care, social sciences, psychology, community development, or other related fields.
Experience - 2-years relevant experience in a similar role in a care setting.
Driving - Valid, full driver’s licence; access to own vehicle and ability to obtain insurance for business use (cost covered by organisation).
Distinct Advantage - Knowledge/Experience of homeless sector, lone working, Trauma Informed Approach.

Closing date 01/11/2026.

Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.

Housing Support Officer - Specific Purpose, 37hrs

Benefits

Job Description