Portfolio Manager – Interactive Response Technology

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

Portfolio Manager – Interactive Response Technology

As a Portfolio Manager within our Interactive Response Technology (IRT) group, you will have overall ownership of a portfolio of high‑complexity, high‑value studies, with full accountability for client relationships, service delivery, and high‑quality outcomes.

You will build strong, long‑term client partnerships, drive repeat business, and contribute to the ongoing growth of the Interactive Technologies division. In addition to delivery, you will lead, coach, and develop Project Managers and junior team members, fostering strong performance, capability development, and a positive team culture.

This role requires confident judgement, adaptability, and the ability to both support and appropriately challenge Project Managers to achieve their best. Success will depend on close collaboration with fellow Portfolio Managers and cross‑functional teams to create a cohesive, high‑performing environment that consistently delivers results.

Qualifications and Experience required

Degree level qualification
Strong understanding of Interactive Response Technology (IRT) systems and their application within clinical trials.
Solid knowledge of clinical trial processes and study protocols.
Good understanding of the financial management aspects of clinical studies.
5–10 years’ experience in IRT Project Management, with a minimum of 5 years’ operating at a senior PM level.
Demonstrated experience in account management and client relationship ownership.
Ability to travel (approximately 25%) domestic and/or international.

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

Portfolio Manager - Interactive Response Technology

Benefits

Job Description