Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Exciting opportunity alert! We're seeking a dedicated Program Coordinator to support our academic department with administrative duties, department operations, and more. You'll work closely with faculty, staff, and students, as well as collaborate with other programs across the MGH Institute, reporting directly to the Senior Program Manager of the Genetic Counseling department.

This position provides direct support for the academic department, including administrative duties, department operations, systems management, communications, and academic program support. This position requires significant engagement with department faculty, staff, and students as well as other programs and departments across the MGH Institute. The Program Coordinator reports to the Senior Program Manager of the Genetic Counseling department.

Qualifications

EDUCATION AND EXPERIENCE QUALIFICATIONS

Bachelor’s degree or equivalent preferred.
1-2 years of office experience preferred.
Experience in higher education preferred.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED

Administrative Skills

Exceptional organizational and office systems skills
Able to prioritize, problem-solve, and take initiative
Must be self-motivated, resourceful, creative, and detail-oriented
Able to work independently and effectively within a team, in a multi-task environment
Must be able to work on several projects simultaneously and maintain responsibility for completion including accuracy and meeting deadlines
Able to handle confidential information with discretion
Must be a professional, courteous, and efficient point of contact for the department

Communication Skills

Excellent interpersonal and communications skills, including via email, virtually, and in-person
Able to present information and data in a clear manner to individuals and groups

Technical Skills

Aptitude with MS Word, Excel, PowerPoint, Zoom, Outlook, Adobe, social media platforms
Willingness to learn new software to support departmental operations

Additional Job Details (if applicable)

General Department Operations

Plan and support department operations and events as well as other duties as assigned by supervisor
Prepare general documents and templates using MS Word, Excel, Adobe and other electronic platforms
Prepare, record, and distribute agendas and minutes for assigned meetings and committees, and communicate, follow up, and take responsibility for implementation of action items
Organize and maintain relevant department databases and electronic filing systems
Schedule space for meetings and events
Coordinate support from IT and Campus Services

Order supplies and other materials for the department
Perform general clerical duties
Provide backup support to Program Manager as needed

Academic Program Support

Collaborate with the Program Manager and department leadership in the planning and execution of departmental events, conferences, and graduation ceremonies
Book student accommodations space, prepare exam supplies, support faculty, and serve as an exam proctor
Collaborate with the library for reserve copies of books, assessments, and other course-related materials
Support the maintenance of and data collection for the EXAAT database
Assist the Program Manager and Director of Clinical Education (DCE) with operations of both internal and external clinical education to include scheduling, tracking of completed documentation, monitoring of student requirements (e.g. CPR, immunizations, etc.), and other duties as needed
Maintain accreditation documents and support site visits as needed
Coordinate documentation and submission of adjunct faculty appointments as needed
Support the Program Manager in duties related to the annual graduate admissions process
Assist with clinical education outcomes evaluation, alumni data, and other evaluative data sets as needed
Provide administrative support and leadership for select department committees and special projects

Communication

Provide exemplary support to internal and external constituencies, triage inquiries to the appropriate parties, and/or independently research answers to inquiries
Support the marketing and promotional efforts of the department to include posting and maintenance of the department social media accounts, review and updating of the department website for accuracy, etc.
Participate on the GC Dept Marketing & Social Media Committee
Participate on the GC Dept Alumni Engagement Committee
Ensure that adjunct and FTE faculty have updated profiles and contact information on our website

ABOUT MGH INSTITUTE

MGH Institute of Health Professions is a graduate school in Boston that provides entry-level and post-professional programs in Nursing, Communication Sciences and Disorders, Genetic Counseling, Occupational Therapy, Physical Therapy, and Physician Assistant Studies. The PhD in Rehabilitation Sciences and a PhD and Master of Science in Health Professions Education have been added in recent years along with two new programs: Master of Health Administration in Leadership and Master of Science in Healthcare Data Analytics to meet rising demand for highly educated health care professionals, educators, and researchers. Integrating classroom learning with research and clinical experience, the Institute grants doctoral and master's degrees, awards certificates of advanced study, and offers continuing education to practicing professionals.

MGH Institute of Health Professions is the only degree-granting affiliate in Mass General Brigham (MGB), the largest private employer in the Commonwealth of Massachusetts. The Institute has been recognized multiple times by The Chronicle of Higher Education as a “Great College to Work For.” A leading health sciences educational institution, MGH Institute provides students with outstanding academic programs, many of which are ranked among the best in the nation.

MGH Institute of Health Professions has announced an organization-wide anti-racism initiative to think boldly about race and bring together all members of the Institute community to address systemic racial injustice as well as oppression more broadly. The plan seeks to create a supportive and inclusive campus environment and better support the diverse communities the school serves. We are excited about this initiative and are hiring employees who are committed to justice, equity, diversity, and inclusion and will contribute to our anti-racism and anti-oppression approach.

Remote Type

Hybrid

Work Location

100 First Avenue

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$21.78 - $31.08/Hourly

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Part Time Program Coordinator - IHP

Job Description