CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body.

The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors.

Employee Benefits

Excellent basic salary - Up to €34,000 (DOE)
Uncapped Commission - €16,000 (OTE)
Fast‑track career progression – 82% of our managers are promoted internally
Full training and ongoing support from industry‑leading coaches and team leaders
Hybrid Working

Primary Responsibilities:

Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body
Proactively engage customers over the phone, either through self-generated leads or working with call or customer files
Achieve and exceed agreed KPI targets
Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure
Structured planning to maximise efficiency and volume of prospects
Work to the highest compliance levels set out by the company and client
Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines
Provide customer feedback and industry insight
Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis

Desirable Experience & Skills

Inside / Tele-sales and/or lead generation experience
Awareness of the Irish business arena at local and national levels
Experience working with outbound calling, lead management and/or CRM systems
Experience in a fast-paced target driven role, ideally in the business sector
Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook
Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency
Strong focus on results and achieving targets daily, weekly and monthly
Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results
Positive mindset interacting with customers, colleagues and the client
Teamwork-orientated individual able to share best practice and add to a positive team dynamic
Strong analysis and judgement skills to prioritise and focus on best opportunities
Accountability for performance and personal ownership of corrective measures
Excellent communication and interpersonal skills to create and build positive customer relationships
Ability to create trust through effective listening and responding appropriately to individual customers
Strong written skills for preparing proposals to customers and feedback to management/client

Inside Sales Specialist - CPM Ireland

Benefits

Job Description