CLIENT PROCESSING

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Client Processing to join our Alts Transfer Agency team. This role is located in Dublin, Ireland.

In this role, you’ll make an impact in the following ways:

Apply expertise and judgement in providing quality and complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations, accounting services, and timely updates to client accounts.
Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation.
Conduct complex, manual processing of updates to client accounts or company records.
Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.
Serve as the primary point of contact for clients and execute all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
Identify, investigate, and resolve problems in client accounts or company records.
Collaborate closely with technology and systems teams to ensure system efficiency and incorporate necessary risk mitigations.
Provide product knowledge and technical assistance, determining when more complex problems should be referred to a supervisor or senior professional.
Review and check work of other Client Processing Support staff and assist in resolving escalated issues. May be responsible for allocating and checking work of other team members. May perform specific supervisory review and approval actions.
Ensure the quality and completion of own work.

To be successful in this role, we’re seeking the following:

High school/secondary school diploma or equivalent combination of education and experience required.
Bachelor’s degree preferred.
Experience in brokerage processing preferred.
Applicable local/regional licenses or certifications as required by the business.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom
BNY LinkedIn

Here’s a few of our recent awards:

America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune, 2025
“Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Associate, Client Processing Representative I

Benefits

Job Description