CoAction West Cork provides quality services to support children and adults with an intellectual disability, and children with autism. This is achieved by helping each service user reach their full potential, working in partnership with their families and carers, within the community.

Support Workers x3, Dunmanway Day Services

30 hours per week

Permanent Contracts

(Includes evening and weekend work and are on a fortnightly rolling roster as follows:

Thurs 8 am to 7.15 pm, Friday 8 am to 7 pm, Sat 9 am to 3.30 pm, Sunday off

Monday 8 am to 7.15 pm, Tuesday 8 am to 7.15 pm, Wed 8 am to 7.15 pm

Off rota for next seven days

For further details please visit our website www.coaction.ieor you can email hrgen@coaction.ie.

Closing date for receipt of applications:

Monday 26th January 2026

CoAction West Cork is an equal opportunity employer

Job Description

Support Worker

Responsible to: The Instructor and/or The Social Care Leader

Base: Dunmanway Adult Day Services

This job description indicates the main functions and responsibilities of the post and is subject to review and amendment in light of changing circumstances and may include other duties and responsibilities as may be determined from time to time by the Director of Services/CEO or designated Line Manager. You will be given as much notice of such changes as possible. It is CoAction’s policy to review job descriptions on a regular basis.

Overall Purpose of Position

The aim of the adult services training and employment programmes within the Centre is to develop a range of practical and training skills with a view towards increasing innovation, independence and a sense of achievement for the people that use our services. The programmes contain vocational training and social and recreational activities. The role of the Support Worker is to assist the Instructor and/or The Social Care Leader in the planning, developing, implementing and reviewing specified programmes in line with the ethos of the organisation. The Support Worker also has responsibility for supporting the person that avail of our services with their personal care (clothing, feeding, toileting and general hygiene).

Main Responsibilities

To be aware of the individuality of each person i.e. their interests, likes/dislikes, abilities, and their means of communication.
To at all times treat the person that use our service with dignity and respect.

To promote a friendly and supportive environment in the training and employment centre/group home.

To be aware of the ability level of each person and actively encourage greater independence.

To provide the highest possible standard of care at all areas and develop a caring relationship with each person that use our service.

In as far as possible to incorporate that person’s interests into the daily programme.

To assist in the personal care of people using our services where appropriate. (i.e. clothing, feeding, toileting and general hygiene)

To report all accidents, incidents and complaints in the appropriate manner.

To be an active advocate for the people using our service.

To be involved in recreational activities and hobbies.

To ensure that confidentiality is maintained at all times.

To assist with recreational activities i.e. outings, Special Olympics, etc.

To work as part of a multi-disciplinary team within the ethos of the organisation.

To liaise with other relevant staff.

To assist in the maintenance of the adult services centre / group home.

To be familiar with CoAction’s policies and procedures.

To be familiar with Health and Safety regulations and policies and to carry out any tasks or safety measures that may be laid down.

To ensure safety and safe working conditions in the workplace.

To ensure the group wear protective clothing and use protective machinery where required.

To ensure the group are trained fully in the use of any relevant machinery or tools and to ensure the group have health and safety awareness.

To report any defective /faulty equipment.

To contribute in a positive and energetic manner to the overall development of CoAction and the services it provides.

To attend to parents and other visitors to the Adult Services centre with courtesy, tact and consideration.

To follow cash handling procedures as determined by the area manager and/ or the accounts department

To supervise meals together with other staff and to assist in recreational activities as required. To carry out escort duties as required.

To drive Company vehicles as required.

To develop relevant skills and abilities by taking part in training courses.

Essential Qualifications

QQI level 5 in Heathcare or equivalent qualification
Full Irish Driving Licence

Desirable Qualifications

A relevant qualification in Learning Disabiities, Social Studies, Social Sciences, Nursing or Childcare
First Aid
FETAC Level 6 Train the Trainer qualification

Essential Skills

Good communication skills
Team Worker
Caring skills
Advocacy
A positive attitude
The ability to carry out intimate and personal care with service users who have varying needs
Ability to support someone in learning new skills and maintaining current skills and ability.

Essential Experience

Experience of working in a care setting.
Experience of working within a team.

Desired Experience

Experience of working in the area of intellectual disability.
Experience of working with crafts and craft materials.
Previous catering experience.
Previous horticultural experience.
Previous experience of working with service users in community settings.

Key Competencies

A caring disposition
The ability to carry out intimate and personal care
Good communication skills
Team work
Advocacy
Positive nature

Support Workers x2 - Dunmanway Day Services - 30 hours per week - Permanent - Ref C084

Job Description