Overview

As an Assistant Store Manager you will be responsible for bringing NEOM to life in its most complete, sensory way. You’ll have a passion for retail, wellbeing and building memorable, emotional connections with customers. You will oversee many aspects of your business from sales performance, team development, stock management and operations to local commercial strategy and customer events. Your store is one of our many Wellbeing Hubs (WBHs) across the UK and Ireland, that play a vital part in NEOM Wellbeing.

Responsibilities

Be responsible for the day to day running of a standalone store
Drive forward sales, KPI’s and company objectives
Assist the Store Manager with payroll, rotas, stocktakes, and reports

Give insight to support you Store Managers quarterly business plans and help develop training plans to action these in store
Assist the store manager with targets, payroll, rotas, stocktakes, weekly/monthly reports, stock orders
Work closely with cross functional teams within NEOM
Weekly creation of fun in store content for our online/social platforms
Create and drive an unforgettable NEOM customer experience in store to inspire wellbeing
Lead by example and support your team with daily tasks
Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld
Help to create an Annual Events Plan supporting monthly instore and field events to promote NEOM as a brand whilst working with partnering businesses/people
Develop and mentor a team with a focus on training, education, and development
Responsibility for any Health & Safety issues that arise and ensure the correct action is appropriately taken
Any other reasonable duties as requested by your line Manager

Qualifications

Minimum of 1 year Leadership experience as a Supervisor or an Assistant Manager
Minimum 1 year Retail Exprience, preferably within the Beauty/ Health or Home Fragrance market place
Pssionate about delivering and facilitating a great customer and employee experience
Organised and confident communicator
Commercially -minded with a keen eye for opportunites to drive results
Self-motivated and driven to succeed

Assistant Store Manager NEOM Wellbeing

Job Description