Company Overview

Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry—we’re a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods.

We believe great flavor starts with great people. That’s why we’re committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences.

Your Role in Synergy's Success

The IT Portfolio Delivery Manager will oversee Carbery’s global IT portfolio, ensuring predictable and effective delivery across multiple small IT teams while driving alignment to strategic goals. The role involves managing portfolio intake and prioritisation, coordinating cross-functional delivery, facilitating Agile ceremonies as a certified Scrum Master, and maintaining clear governance, metrics and reporting. Working closely with regional IT leads and partners, the manager will balance capacity, manage risks, streamline processes, and promote consistent methods and tools across regions, all while supporting teams to focus on high-value technical and strategic work.

How You Will Contribute

The IT Portfolio Delivery Manager will run the IT portfolio for Carbery and enable predictable, Agile delivery across several small IT teams. The role requires a certified Scrum Master that can facilitate monthly sprint planning ceremonies, guide teams on best practice ways of working, and provide oversight across all IT projects. You will manage portfolio intake and prioritisation, align work to strategic goals, identify crossover and dependencies between teams, and drive consistency in methods, tooling and reporting across regions. This role requires strong leadership, a working knowledge of IT, and the ability to manage competing priorities effectively. You will steer end to end delivery of IT initiatives, working closely with regional IT leads, team members and vendors, to balance capacity, anticipate and highlight potential roadblocks, and ensure the right work is delivered at the right time with clear governance, transparent metrics, and with a strong focus on continuous improvement.

Project Portfolio Management: Run the IT Portfolio – to maintain a single, prioritised view of all work with visibility of status, value and risk. Oversee end-to-end delivery across multiple small teams, ensuring scope, timelines, budgets and quality standards are met. Coordinate cross-functional team delivery, sequence work to manage dependencies & plan releases, maintain accurate backlogs & delivery roadmaps.

Stakeholder Communication: Act as the central point of communication across IT, business stakeholders and partners. Ensure alignment on goals, priorities, and expectations across all stakeholders & partners. Provide clear cadences and executive-ready portfolio reporting with transparent performance measures, focused on status, risks, decisions, timing and impacts.

Process Optimization: Apply right-sized Agile practices where appropriate. Continuously improve project tracking, reporting, and delivery processes to minimise bottlenecks. Define and track key performance indicators (KPIs) related to IT project delivery, solution adoption, and business impact. Standardise reporting and metrics to reduce friction and improve predictability.

Resource Management: Manage internal and external resources, including onboard and coordinating external partners during peaks, ensuring alignment to standards. Ensure resource allocation aligns with team and business objectives. Provide Scrum Master support to facilitate sprint planning, daily stand-ups, reviews and retrospectives.

Risk Management: Anticipate and identify potential risks and roadblocks proactively, developing mitigation strategies to ensure seamless delivery. Manage scope and change control, ensuring decisions and trade-offs are logged and communicated. Global Alignment: Drive consistency in delivery methods, tools, and reporting across regions. Facilitate cross-regional prioritisation, balancing strategic initiatives with BAU needs. Collaborate with regional teams to implement global solutions effectively.

Team Support: Support team members by removing delivery-related administrative burdens, allowing them to focus on technical and strategic tasks. Lead team retrospectives and embed continuous improvement.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line orientated; steadfastly pushes self and others. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Priority Setting: Spends their time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress and results; designs feedback loops into work.

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future orientated; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

The preferred candidate should demonstrate proficiency in effectively managing priorities, establishing and maintaining productive relationships with internal customers, and attentively understanding their requirements. Strong communication skills are essential for building trust, maintaining transparency, and effectively addressing user feedback and concerns.

The candidate should also be adaptable to evolving customer needs and collaborate closely with cross-functional teams to align with organisational objectives.

Continuous improvement and innovation in delivering a superior customer experience are encouraged.

Our Commitment to our People

We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams.

We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets.

Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.

IT Portfolio Delivery Manager

Benefits

Job Description