At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Senior Quality Engineer

This role will support manufacturing operations by identifying process quality risks and improvement opportunities through structured data analysis and quality engineering methods.

The Senior Quality Engineer works cross‑functionally with Operations, Engineering, Supply Chain, and other support functions to drive continuous improvement of manufacturing processes based on factual data such as Pareto analysis, yield trends, and process capability.

This role is focused on enabling informed decision‑making, facilitating root cause analysis, and ensuring effective corrective and preventive actions are defined, implemented, and sustained by the appropriate process owners. The Senior Quality Engineer promotes a data‑driven quality culture while ensuring manufacturing processes remain stable, capable, and compliant.

Key Responsibilities

Analyze manufacturing and customer quality data (FPY, scrap, defects, complaints etc.) to identify key process risks, recurring issues, and prioritised continuous improvement opportunities.
Drive cross‑functional alignment on improvement priorities by presenting data‑based insights and facilitating fact‑based decision‑making.
Monitor process performance and capability, highlighting adverse trends, systemic risks, and opportunities for improvement to relevant process owners.

Facilitate structured problem‑solving activities using recognised methodologies such as A3, DMAIC, 8D, 5‑Why, and Fishbone, ensuring root causes are identified and addressed.
Support cross‑functional teams in defining effective corrective and preventive actions, tracking progress, and verifying effectiveness through data.
Ensure lessons learned are captured and reflected in process documentation and risk assessments.

Drive and facilitate PFMEA development, review, and updates to reflect current manufacturing performance, issues, and changes, ensuring risks are visible and appropriately mitigated by process owners.
Support the development, review, and sustainment of Control Plans in collaboration with Operations and Engineering.
Use PFMEA and Control Plan outputs to proactively influence improvement activities and prevent recurrence of issues.

Provide day‑to‑day quality engineering support to manufacturing teams by advising on process risk, defect investigation, and data interpretation.
Participate in change management activities (process, equipment, material, or supplier changes) by assessing quality risk and supporting validation and control requirements.
Contribute data‑driven input to MRB activities to support informed disposition decisions and longer‑term systemic improvements.

Participate in and support internal and external audits, focusing on process effectiveness, risk management, and use of data rather than compliance alone.
Support closure of audit findings by facilitating root cause analysis and ensuring sustainable corrective actions are implemented by responsible functions.
Promote effective application of quality system requirements within manufacturing processes.

Act as a quality interface for process‑related topics during customer interactions, reviews, and audits, presenting data, trends, and improvement actions as required.
Support investigation and resolution of customer quality issues by coordinating cross‑functional analysis and ensuring timely, data‑based responses.

Promote quality awareness and continuous improvement mindset across the production floor and support functions.
Influence teams in the effective use of data, quality tools, and structured problem‑solving techniques.
Support team capability development while reinforcing clear ownership of process execution within Operations and Engineering.

Requirements

BS / BEng in mechanical engineering, quality engineering, manufacturing engineering or other technical related discipline.
5+ years’ experience in quality engineering or an engineering role

Experience in electronic manufacturing environment is highly desirable.
Experience in leading process improvements / lean manufacturing activities in a manufacturing environment is advantageous.
Strong computer literacy with intermediate to advanced MS Office skills, including the ability to analyze and present data effectively to influence decision‑making.
Highly motivated, proactive individual with strong communication, influencing, and interpersonal skills, capable of working effectively with cross‑functional teams without direct authority.
Demonstrated bias for action, with the ability to translate data and analysis into prioritized improvement activities and to drive momentum through collaboration.
Strong planning and organizational skills with attention to detail, balanced with the ability to challenge the status quo and focus on what matters most.
Proven ability to meet deadlines and manage multiple priorities in a fast‑paced manufacturing environment.
Demonstrated ability to apply Lean and Six Sigma tools (PFMEA, Gauge R&R, capability analysis, SPC, A3, DMAIC, value stream mapping) to drive fact‑based continuous improvement.
A “can‑do” mindset combined with structured, data‑driven problem‑solving skills, and the confidence to escalate risks and challenge assumptions constructively.

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Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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Senior Quality Engineer

Job Description