Sales Development Representative (SDR)

Location: Remote (Latam, Eastern Europe, Western Europe, S. Africa)

Team: Sales

Salary: $10-$20 USD/hr + commission

About Panoptyc

At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent to join us in reshaping the future of retail security.

About the Role

We are hiring a Sales Development Representative (SDR) who is a relentless hunter and a master of first impressions. This is not a passive "inbound" role; you will be the engine of our outbound growth, targeting key decision-makers in the retail and grocery sectors.

You will own the top of the sales funnel and are responsible for:

High-volume outbound prospecting (Cold calling, emailing, social selling)
Qualifying leads and setting high-quality meetings for Account Executives
Building a consistent pipeline of enterprise and mid-market opportunities
Mastering our value proposition to navigate gatekeepers and reach executives

You must be hungry, resilient, and systematically organized. We value grit and the ability to iterate quickly based on market feedback.

Pipeline Generation

Execute a high-velocity outreach strategy to generate qualified discovery calls
Identify and research target accounts within the retail, grocery, and multi-location sectors
Personalize outreach at scale while maintaining a high volume of daily activities

Strategic Prospecting

Map out complex enterprise organizations to identify key stakeholders (Directors of LP, VPs of Operations, C-Level)
Utilize a multi-channel approach (phone, email, LinkedIn, and video) to break into high-value accounts
Experiment with messaging and playbooks to improve conversion rates

Qualification & Handoff

Conduct initial discovery calls to qualify prospects based on pain points, budget, and authority
Seamlessly transition qualified leads to Account Executives with detailed notes and context
Ensure every prospect interaction is logged accurately in the CRM

Market Intelligence

Gather insights from conversations to help refine our ICP (Ideal Customer Profile)
Act as the "eyes and ears" of the company, reporting on competitor moves and market trends
Provide feedback to Marketing on lead quality and messaging resonance

What “Great” Looks Like in This Role

We hire great. In this role, that means:

You treat every "No" as a step closer to a "Yes"
You answer questions directly and handle objections with poise
You are systematic about your calendar and your CRM hygiene
You don't just follow a script; you understand the why behind the pain points
You demonstrate urgency, ownership, and a competitive drive to hit your numbers

Experience

1–2 years of experience in Sales Development, Lead Generation, or Outbound Sales (SaaS experience preferred)
Proven track record of meeting or exceeding activity metrics and qualified meeting quotas
Experience navigating complex organizations to reach decision-makers

Sales Muscle

Comfortable making 50+ cold calls a day
Exceptional written and verbal communication skills—your emails are concise and action-oriented
Ability to handle rejection professionally and stay motivated

Analytical & Systematic

Highly organized approach to territory management and lead follow-up
Familiarity with sales tech stacks (CRM, LinkedIn Sales Navigator, Outreach/Salesloft, ZoomInfo)
Ability to use data to prioritize your daily "hit list"

Core Competencies

High Hunger: A competitive spirit and a "must-win" energy
Strong Urgency: A bias for action; you don't wait for leads to come to you
Systematic Thinking: You follow a process to maximize your output
Opinionated: You search for the truth in prospect feedback and speak up about what’s working

Nice to Have

Experience in retail tech, physical security, or loss prevention
Experience targeting the US Grocery or Convenience Store market
Background in a high-growth startup environment

Compensation and Benefits

Earnings: $10-$20/hr USD + commission
Work Environment: Remote-first

How to Apply

Ready to revolutionize retail security and jumpstart your career in enterprise sales? Apply at: https://jobs.ashbyhq.com/Panoptyc/2ae4e673-49fe-4b6f-940f-0cd58a02f453

Sales Development Representative

Benefits

Job Description