BRAND AMBASSADOR – Kylie Cosmetics, Brown Thomas

Sales | Luxury Beauty

Brown Thomas, 5 Arnotts Henry Street, Full time & Part time

Kylie Cosmetics is confident, current, and built on self‑expression. As Brand Ambassador, you bring the brand to life at Brown Thomas — delivering standout service, high‑impact artistry, and commercial performance that turns discovery into loyalty, whether customers are visiting for their everyday favourites or the latest launch.

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Brand Ambassador – Kylie Cosmetics, you play a critical role in driving sales while representing the brand with energy, authenticity, and confidence. You combine strong selling skills with make‑up expertise to create engaging, inclusive experiences that excite customers and build long‑term brand love.

You will be reporting to the Area Manager, and you will manage:

Sales Performance & Customer Experience

Achieve individual sales targets while delivering Coty KPIs
Deliver Coty’s customer service ceremony with every interaction
Perform make‑up and skin consultations that drive conversion and loyalty
Build genuine customer relationships through confidence and approachability
Consistently upsell while maintaining an engaging, premium experience

Excellence of Execution

Act as a true Kylie Cosmetics brand ambassador, protecting brand equity at all times
Stay up to date with We Live Beauty and mandatory Coty Academy training
Execute merchandising guidelines across permanent and promotional space
Maintain strong awareness of brand performance, competitors, and trends
Support customer eventing and brand moments aligned with Kylie Cosmetics DNA
Adhere to uniform, grooming, and retailer Code of Conduct standards
Escalate any issues promptly to the Area Manager

Team & Collaboration

Build strong working relationships with the Coty in‑store team
Collaborate effectively with retailer staff and management
Support agency staff and mobile consultants when present
Maintain clear, consistent communication with the Area Manager

Technical Processes

Use iPad tools for reporting, communication, and VM guidelines
Maintain secure control of Coty systems, passwords, and documentation

YOU ARE A COTY FIT

As a beauty enthusiast and sales‑driven brand representative, you thrive in a fast‑paced retail environment. You bring energy to the shop floor, confidence to every customer interaction, and pride in representing a globally influential beauty brand.

Proven experience in beauty retail with strong make‑up artistry skills
Passion for trends, social‑first brands, and customer engagement
Strong sales mindset with a drive to exceed targets
Confident, approachable, and inclusive communication style
Detail‑focused with high standards of execution
Collaborative team player with a positive, can‑do attitude
Willingness to learn, grow, and develop within luxury beauty

If you’re ready to represent a brand that sets trends and celebrates confidence — we want you on our team!

WHAT WE OFFER

Working in retail at Coty means more than just a role — it’s a platform to grow, be seen, and be rewarded.

Competitive salary aligned to experience
8% employer pension contribution
Generous staff discounts via My Coty Shop
Day off on your birthday
Ongoing brand and artistry training through Coty Academy
Clear progression opportunities within luxury retail and education
Supportive, inclusive team culture built on collaboration and fearless kindness

ABOUT US

Our people make us who we are. They are the brightest minds bringing bold ideas to life every day. If you refuse to blend in, if you want to express yourself, grow your craft, and go further than you ever thought possible — we’d love to hear from you.

Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion, creating a workplace where everyone can be their authentic self.

Brand Ambassador - Kylie

Benefits

Job Description