ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

As a Student Operations Intern, you will support the full lifecycle of a Greystar student community. This role blends on-site resident hospitality with operational and commercial management, focusing on the unique needs of the student demographic and the critical Summer period.

Please note that this is a 10-week internship during June and August.

JOB DESCRIPTION

Key Responsibilities

Full Lifecycle Support: Own the administrative journey from initial enquiry and room viewings to contract signing, guarantor verification, and the high-intensity "Summer Turn" periods.
Front-of-House Query Management: Act as the first point of contact for all resident enquiries, resolving issues ranging from parcel collection and maintenance requests to account queries with speed and empathy.
Leasing & Compliance Admin: Maintain accurate resident records within property management systems ensuring all tenancy documentation and right-to-rent checks meet compliance standards.
Summer Short-Stay Operations: Support the transition to short-term tenancies during the summer months, managing high-frequency check-ins for interns and summer school groups to maximize asset occupancy.
Head Office Operational Support: Bridge the gap between site and Head Office by assisting the Operations team with portfolio-wide data entry, occupancy reporting, and process improvement projects.
Operational & Financial Admin: Support lease processing, guarantor verification, and rent collection. Gain exposure to reporting, financial and compliance standards (Maintenance/Facilities/Health & Safety) to ensure asset protection.

About You

The Student Expert: Currently enrolled in a degree (Real Estate, Hospitality, or Business) with an interest in the Living sector.
Agile Communicator: Comfortable pivoting from supporting a student to presenting data to an Operations Manager
Tech-Fluent: Proficient in Microsoft Office (Excel is essential) and ready to learn specialised platforms like Yardi or Entrata

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

Intern, Student Operations

Job Description