About Us

At Hitachi Energy's Grid & Power Quality Solutions and Service business in Europe (HBUEU), inclusion drives our culture of innovation, collaboration, and continuous improvement. Our market-leading technology and strong position within the energy transition enable us to support key growth sectors

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We are looking for an Associate Project Manager to support the successful delivery of service and maintenance activities across our EV charging infrastructure portfolio.

This is an excellent opportunity for a project professional with experience managing operational delivery within an SLA-driven environment. You will work closely with project managers, field engineering teams, customers, and suppliers to ensure service activities are delivered safely, efficiently, and in line with contractual commitments.

How You'll Make an Impact

As an Associate Project Manager, you will play a key role in coordinating project and service delivery activities, ensuring work is completed in accordance with agreed timelines, budgets, quality standards, and Service Level Agreements (SLAs).

You will:

Support the planning, coordination, and delivery of projects and operational activities.
Monitor and manage performance against contractual SLAs, KPIs, response times, and resolution targets.
Coordinate field engineers, subcontractors, and internal resources to ensure timely project and service execution.
Act as a key operational point of contact for customers and stakeholders throughout the project lifecycle.
Identify and proactively manage delivery risks, escalating issues where appropriate to minimise SLA breaches.
Support project scheduling, resource planning, and work allocation activities.
Track project progress, milestones, deliverables, and service performance metrics.
Assist with project governance activities, reporting, and stakeholder communications.
Prepare and maintain project documentation, records, and compliance requirements.
Create, review, and maintain RAMS/RAMPS documentation to support safe project execution.
Raise purchase orders and coordinate material procurement activities to support project delivery.
Collaborate with suppliers, customers, and internal teams to ensure efficient delivery of project objectives.
Produce regular performance reports, project updates, and operational dashboards.
Support continuous improvement initiatives that enhance service delivery, project execution, and customer satisfaction.
Ensure all activities are delivered in accordance with Hitachi Energy's health, safety, and quality standards.

Your Background

Essential

Experience in an Associate Project Manager, Project Coordinator, Service Delivery Coordinator, or similar role.
Strong experience working within an SLA-driven environment, managing performance against contractual service commitments.
Experience coordinating field-based engineering, maintenance, infrastructure, utilities, telecommunications, energy, or technical service operations.
Understanding of project management principles, project controls, scheduling, and risk management.
Experience coordinating multiple stakeholders, resources, and workstreams simultaneously.
Knowledge of service delivery metrics, escalation management, and customer performance reporting.
Strong organisational and planning skills with excellent attention to detail.
Ability to manage competing priorities within a fast-paced operational environment.
Excellent communication and stakeholder management skills.
Proficiency in Microsoft Office Suite and project or service management systems.

Desirable

Experience within infrastructure, energy, utilities, construction, or engineering environments.
Knowledge of project management methodologies such as PRINCE2, APM, Agile, or equivalent.
Experience creating and managing RAMS/RAMPS documentation.
Procurement and supplier management experience.
Experience supporting multi-site field service operations.
Understanding of infrastructure deployment, maintenance, or asset management programmes.

What We Offer

Competitive salary and benefits package.
Annual bonus opportunity.
24 days annual leave plus bank holidays.
Generous pension scheme.
Ongoing training and development opportunities.
Career progression within a global organisation.
A strong health, safety, and wellbeing culture.
The opportunity to contribute to critical infrastructure projects supporting the energy transition.
An inclusive and collaborative environment where every employee can thrive.

Why Join Hitachi Energy?

This is an exciting opportunity to develop your project management career within a fast-growing and innovative sector. As an Associate Project Manager, you'll help deliver critical infrastructure projects while ensuring service excellence, SLA performance, and customer satisfaction across a rapidly expanding portfolio.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Associate Project Manager

Benefits

Job Description