Primary Details

Time Type: Full time

Worker Type: Employee

Working as part of the Reinsurance Technical Services Team, the Reinsurance Claims Specialist is a multi-skilled role encompassing all aspects of Technical Reinsurance Claims, with subject matter expertise in one or more specific areas. The purpose of the role is to examine, evaluate and process in an accurate and timely manner, and as per the obligations contracted by the company within the reinsurance contract, all agreed premium/agreed claims as well as account statements in accordance with the policy terms and conditions. The team has responsibility for accounts with a high premium value spanning a varied and wide geographic area, and responsibility of the role of the Reinsurance Claims Specialist spans the entire cycle of Treaty Reinsurance contracts.

The Opportunity:

We in Dublin are part of the QBE Re, worldwide reinsurer. We are a reinsurance and claims team who support several of our QBE Re offices across Bermuda, Dubai, and Dublin. We have offices located in London, Leeds, Brussels, and New York, servicing the portfolios of the various locations across the world. We are part of the wider Claims team, across multiple locations within UK and the res of Europe.

We handle over 13,000 claims a year and have built a reputation of excellence across the market and we are widely recognised for our technical excellence.

If you are looking to work as part of the Reinsurance Technical Services Team, handling a wide variety of contracts emanating from every continent in the world. The team services accounts which have in excess of USD 200m premium per annum. This an excellent opportunity in a role that provides exposure to worldwide reinsurance claims, with diverse cases, in various jurisdictions with great opportunities to build a worldwide network, interacting with both internal and external stakeholders we would love to hear from you.

Your new role:

Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments
Ensure that claims billings and advice are responded to within agreed timeframes to provide a professional service to clients/brokers.
Ensure that estimates and billings are calculated correctly by clients and Brokers and that QBE’s share has been correctly calculated.
Maintain regular contact with customers to achieve maximum cash flow benefit and maintain accurate records.
Service the requirements of our internal and external clients and embrace the culture that promotes clients come first to provide excellent customer focus
Produce regular statistical and analytical reinsurance information to Portfolio Managers and Senior Managers to enable effective monitoring of their portfolios

About you:

Claims experience preferably within Reinsurance.
Excellent investigative skills
Effective communication skills
Able to competently use MS office applications such as Word, Excel and PowerPoint.
Good working knowledge of relevant industry statutes and regulations
Language skills would beneficial but not essential

Why QBE? At My Best  

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.  

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.  

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/). 

With more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.  

To find out more about why you should work for QBE, visit our careers website. 

At My Best - QBE Benefits  

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. 

28 days holiday a year with the option to buy up to 4 additional days. 

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. 

Pension – you are automatically enrolled into our QBE pension plan

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.  

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. 

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. 

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. 
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select a bike and/or accessories up to the value of £5,000. 

To find out more visit our Reward Page 

QBE Awards  

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;  

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year 

Working Dads Employer Awards 2023 Winner: Parental Policies Award 

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

You can view all our awards here 

Inclusion of Diversity 

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.  We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page 

Accessibility  

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware. 

ESG & Sustainability 

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report  

What next? 

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.  

We believe this is our moment – what if it was yours too?  

APPLY NOW and let’s make it happen! 

Skills:

Analytical Thinking, Claims Settlement, Conflict Resolution, Critical Thinking, Customer Service, Customer Value Management, Decision Making, Financial Management, Intentional collaboration, Managing performance, Process Refinement, Reinsurance, Risk Management, Stakeholder Management, Strategic Thinking

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Proportional Treaty Technician

Benefits

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