Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is hiring for its own expanding team a Data Center Service Engineer to join its managed services project in Ireland.

Position/Title:	Data Center Service Engineer
Employment:	Full time
Contract Type:	Fixed-Term contract (12 months)
Start Date:	11/2026
Location:	Dublin, Ireland - Model: Onsite
Salary Framework:	48,800 EUR
Contact:	Zuni Gonzalez - +49 (0) 89 23 88 98 456

Key Responsibilities:

Project delivery: installation and commissioning

Install, configure and commission data center facility products: UPS systems, power distribution, lithium battery systems, precision cooling (in-row and room-level), and prefabricated modular data centers.
Run site surveys, pre-installation checks and acceptance tests; produce commissioning reports.
Coordinate with electrical and mechanical contractors and the customer;s facility team during project delivery.

On-site maintenance and troubleshooting

Perform scheduled preventive maintenance in line with the service contract and SLA.
Diagnose and repair faults on site and remotely; restore service within SLA response and recovery times.
Take part in the on-call rotation for critical-incident response.
Manage spare parts, field returns and fault analysis reports.
L1 customer support and incident handling
Act as the L1 engineer and first point of contact for customers: receive, log and respond to service requests and incidents directly.
Perform first-level diagnosis by phone, remotely (NetEco / DCIM alarms and logs) and on site, and restore service within SLA.
Own each ticket from first contact to closure; escalate cases beyond L1 to L2 / product experts with complete fault information, and keep the customer updated until resolved.
Write clear incident reports and share lessons learned with the customer and the team.

O&M and managed services

Deliver contracted O&aM and managed services: periodic health checks, capacity reviews, firmware and software upgrades.
Run energy-efficiency assessments and propose PUE, cooling and power optimisation actions.
Produce monthly service reports and track SLA and KPI performance with the customer.
Solution and pre-sales support
Support sales and bids with service solution design, site surveys, service scope and effort estimates.
Advise customers on retrofit, expansion and lifecycle replacement of existing data center infrastructure.
Identify service upsell opportunities such as contract renewals, extended warranty and upgrades.

Customer relationship and knowledge transfer

Act as the trusted technical contact for data center operators, colocation providers and enterprise customers.
Deliver product training and knowledge transfer to customer staff and service partners.
Supervise and quality-check work done by local service partners.

Safety, quality and continuous improvement

Follow site safety rules, permit-to-work, LOTO and method statements (RAMS) at all times.
Keep service records, tickets and asset data accurate in the service management system.
Feed field issues back to product and R&D teams; propose improvements to service processes.

Experience/Qualifications:

Bachelor’s degree (NFQ Level 7 or equivalent trade qualification) in Electrical Engineering, Mechanical/HVAC Engineering or a related field.
3+ years of hands-on customer-facing technical service experience (field service, L1 support or O&M) with critical power or cooling equipment, preferably in data centers.
Solid knowledge of UPS topologies, LV switchgear, battery systems and precision air conditioning.
Able to read single-line diagrams, electrical schematics and P&IDs; confident using multimeters, power analysers and thermal cameras; strong troubleshooting skills with alarm logs, monitoring data and remote tools.
Working knowledge of Irish and EU electrical safety standards (e.g. ET 101 / I.S. 10101) and safe isolation practice.
Full, clean driving licence and willingness to travel across Ireland, with occasional trips to Europe.
Strong customer communication in English; clear, accurate written reports and service presentations.
Eligible to work in Ireland.

Preferred qualifications

Experience with Huawei, Vertiv, Schneider Electric, Eaton or similar data center infrastructure products.
Certifications such as CDCP/CDCS, Safe Electric (RECI) registration, F-Gas certification or Safe Pass.
Familiarity with DCIM/BMS monitoring platforms such as Huawei NetEco.
Experience with lithium-ion battery energy systems or prefabricated modular data centers.
Knowledge of ITIL or structured incident/change management.

Data Center Service Engineer

Job Description