Key Customer Manager – Gas Networks Ireland

Location: Dublin
Salary: €55,000 – €60,000 (DOE)

About Gas Networks Ireland:

Gas Networks Ireland operates and maintains Ireland’s €2.7bn, 14,664km national gas network—one of the safest and most modern, renewables-ready networks in the world. Over 720,000 homes and businesses rely on us for efficient and reliable energy for heating, cooking, manufacturing, and transport.

Our network supplies:
✅ 30% of Ireland’s total energy
✅ 40% of heating needs
✅ Nearly 50% of electricity generation

We’re driving Ireland’s transition to a cleaner energy future by replacing natural gas with biomethane and green hydrogen, supporting Ireland’s climate targets and complementing renewable electricity.

The Role:

As Key Customer Manager, you’ll report to the Customer Solutions Manager and lead the delivery of Customer Solutions for priority customers. This is a strategic role focused on helping large energy users in hard-to-decarbonise sectors transition to renewable energy and improve energy efficiency.

You’ll act as a trusted advisor, combining technical expertise with commercial insight to deliver tailored solutions that meet customer needs and align with Ireland’s sustainability goals.

What You’ll Do

Customer Engagement: Identify and prioritize key customers based on strategic value. Build strong, long-term relationships through proactive engagement and regular communication.
Technical Advisory: Provide expert guidance on renewable gases, energy efficiency measures, and emerging technologies to support decarbonisation.
Strategic Reviews: Conduct detailed business reviews to understand customer objectives, challenges, and opportunities.
Market Insight: Monitor industry trends, regulatory changes, and market developments to anticipate customer needs and identify new opportunities.
Solution Development: Collaborate with internal teams to design and deliver innovative, cost-effective solutions tailored to customer requirements.
Reporting & Analysis: Prepare accurate reports on account performance, capacity planning, commodity forecasts, and revenue projections for internal stakeholders.
Sustainability Pathways: Work closely with customers to define and implement their roadmap to net zero.
Performance Excellence: Consistently meet and exceed KPIs, demonstrating a customer-first approach and operational excellence.

What We’re Looking For:

Education: Degree in engineering, science, or a related discipline.
Experience: Minimum 3 years in sales, account management, or customer service—ideally within the energy or technical sectors.
Technical Knowledge: Strong understanding of energy systems, renewable technologies, and decarbonisation strategies.
Relationship Management: Proven ability to build trust and influence decision-makers at senior levels.
Commercial Acumen: Skilled in negotiation, cost-benefit analysis, and delivering value-driven solutions.
Communication: Exceptional business writing and presentation skills.
Results-Oriented: Demonstrated success in achieving targets and managing complex projects.
Strategic Thinking: Ability to translate high-level priorities into actionable plans.
Driver’s License: Full, clean license required.

Benefits:

Competitive salary: €55,000 – €60,000
Company Car OR €7,200 Annual Car Allowance
Lunch allowance - €10 Per Day
Fuel card (Uncapped)
Laptop & mobile phone
Daily expenses (lunch, parking, tolls)
Career development & progression (92% of managers promoted internally)
Opportunity to work on Ireland’s energy transition and make a real impact

✅ Ready to make an impact? Apply now and help shape Ireland’s cleaner energy future!

Key Account Manager - Gas Networks Ireland

Benefits

Job Description